Shift Lead
1 Year 3 MonthsJacks | 01.2022 - 04.2023
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Monitored inventory levels, placed orders, and maintained stock organization to optimize resources.
- Assisted in scheduling shifts and managing staff assignments for optimal coverage and productivity.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction rates.
- Trained and mentored team members on operational procedures and customer service standards.