Summary
Overview
Work History
Education
Skills
Languages
AADOM
References
Timeline
Generic

Elizabeth Lopes Montanez

Tavares

Summary

Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.

Overview

10
10
years of professional experience

Work History

Office Manager

The Tooth Shop of Ocala
Ocala
06.2021 - Current
  • Delegated tasks to staff, establishing clear priorities and goals.
  • Organized team-building activities to enhance workplace culture.
  • Planned and delivered training sessions to address skill gaps and improve employee performance.
  • Reviewed completed work for quality assurance and adherence to standards.
  • Conducted regular one-on-one meetings to evaluate performance and provide constructive feedback.
  • Maintained professionalism under pressure, effectively resolving conflicts.
  • Coordinated daily dental office operations to enhance efficiency.
  • Ensured compliance with HIPAA regulations while managing confidential patient information.

Dental Insurance Coordinator

The Tooth Shop on 46
Sorrento
10.2015 - 02.2022
  • Executed month-end closing entries within general ledger accurately.
  • Processed pre-authorization requests for treatments from providers on behalf of patients.
  • Corresponded with patients, providers, and insurance companies to ensure timely claims processing.
  • Negotiated contracts with insurers to optimize reimbursement rates for the practice.
  • Tracked overdue payments from insurance companies to secure prompt reimbursements.
  • Generated monthly reports detailing claims processed by provider and insurer.
  • Resolved discrepancies between patient billing statements and insurance reimbursements efficiently.
  • Verified patient insurance coverage and eligibility for dental services diligently.

Education

High School Diploma -

Greater Lawrence Vocational High School
Andover
06-2003

Skills

  • Office administration
  • HIPAA compliance
  • Data entry
  • Financial reporting
  • Insurance processing
  • Team leadership
  • Event coordination
  • Employee supervision
  • Performance improvement
  • Account reconciliation
  • Policy and procedure modification

Languages

Spanish
Native/ Bilingual

AADOM

Member since 2022

References

References available upon request.

Timeline

Office Manager

The Tooth Shop of Ocala
06.2021 - Current

Dental Insurance Coordinator

The Tooth Shop on 46
10.2015 - 02.2022

High School Diploma -

Greater Lawrence Vocational High School

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