Elizabeth Lopez

Work History

U.S. Bank

06.2019 - Current

Reduced operational costs with implementation of lean principles and process automation tools.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Managed organization and overseeing assignments to drive operational excellence.

U.S. Bank

10.2015 - 06.2019

Established metrics-driven performance evaluations, fostering culture of accountability within assigned division that consisted of seven states.
Oversaw budgeting processes, ensuring alignment with corporate objectives while maintaining fiscal responsibility at all times.
Improved commercial efficiency by streamlining operations and creation of regulatory reviews.
Collaborated closely with cross-functional teams to drive continuous improvement initiatives across organization.
Assisted in training new hires on company-specific software systems, processes, procedures, products/services offered to ensure smooth transition into their roles as Commercial Service Representative Managers

U.S. Bank

09.2014 - 10.2015

Maintained high level of accuracy in document preparation by regularly reviewing and updating internal checklists, guidelines, and templates.
Provided exceptional service to clients by addressing inquiries promptly, accurately completing documents, and consistently meeting deadlines.
Remained vigilant regarding potential fraud or suspicious activity within commercial lending process through active monitoring of account activities.
Expedited loan approvals by ensuring all required documents were properly completed and submitted.
Maintained up-to-date knowledge of industry regulations, enabling accurate completion of documents in accordance with legal requirements.

U.S. Bank

05.2007 - 08.2014

Assisted in development and implementation of policies and procedures related to deposit products, ensuring compliance with regulatory requirements.
Managed daily deposit operations tasks, ensuring accurate and timely completion of all transactions.
Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
Maintained up-to-date knowledge of industry trends, regulations, and best practices in order to provide valuable insights into improving business processes.
Reduced error rates in deposit processing by conducting regular audits and providing staff training.