Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Elizabeth Lopez

Phoenix,AZ

Summary

Adept at enhancing client satisfaction and safety, my tenure at Alexander’s Abilities honed my first-aid proficiency and emotional support skills. Leveraging a strong background in client care and team collaboration, I consistently contribute to a positive, efficient work environment. My approach combines professionalism with adaptability, driving quality care and operational excellence.

Overview

2025
years of professional experience

Work History

Alexander’s Abilities

Direct Care Professional

Job overview

  • Ensured a safe and comfortable environment by maintaining clean and organized spaces for clients.
  • Assisted patients with handling daily goals ranging from motor skillls, exercising, reading & writing, participation in activities such as crafts & outings, as well as behavioral goals.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Helped patients safely transition between restrooms surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Aiding them if injuries occurred & keeping them from getting injured by guiding them to safe activities according to their abilities.
  • Logging their day in the program every day of attendance.

AIMS Companies

Operator
06.2024 - 08.2024

Job overview

  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.

Otto Trucking

CDL A Truck Driver
11.2023 - 07.2024

Job overview

  • Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
  • Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
  • Contributed to team success through effective communication, collaboration, and support of fellow drivers.
  • Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates.
  • Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
  • Displayed strong problem-solving abilities when faced with unexpected challenges such as road closures or weather-related issues.
  • Provided exceptional customer service at every point of contact while representing the company brand positively during interactions with clients or vendors on-site visits.
  • Completed accurate logs, reports, and paperwork, maintaining compliance with company policies and federal regulations.
  • Navigated efficiently using GPS devices, maps, and local knowledge to avoid traffic delays and optimize routes.
  • Performed skilled maneuvers in tight spaces, displaying excellent spatial awareness in challenging conditions.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers safely and ensured trailer was secured.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Cavco Industries Inc.

Production Assembler
12.2021 - 06.2022

Job overview

  • Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
  • Improved production efficiency by assembling products according to established guidelines and quality standards.
  • Reduced assembly errors by carefully following work instructions and ensuring proper alignment of components.
  • Increased product output by consistently meeting daily production goals and maintaining a high level of productivity.
  • Ensured product quality by conducting thorough inspections at each stage of the assembly process, making necessary adjustments as needed.
  • Quickly adapted to new production methods and technologies, maximizing efficiency in the assembly process.
  • Enhanced team performance by effectively collaborating with coworkers to meet or exceed production targets.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated safely to reduce workplace accidents.
  • Adapted to rapidly changing production schedules and priorities, demonstrating flexibility and strong work ethic.
  • Maintained high-quality standards in product assembly.
  • Optimized workflow by organizing parts and tools for easy accessibility, thus speeding up assembly process.
  • Contributed to safer workplace by consistently adhering to strict safety protocols during assembly tasks.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Completed tasks on time to meet quality and safety standards.

Barn Walls

Shipping Clerk
12.2020 - 05.2021

Job overview

  • Coordinated with warehouse staff to ensure timely order fulfillment for delivery.
  • Collaborated with shipping team to resolve shipping issues.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Maintained shipping accuracy ensuring seamless order processing and shipment tracking.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Consistently met goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
  • Enhanced overall productivity by maintaining a well-organized and efficient work area.
  • Streamlined communication between departments, facilitating smooth coordination of shipments for delivery pick ups.
  • Used pallet jacks and dollies to load and unloaded goods.

Carl's Jr

Shift Manager
04.2016 - 02.2017

Job overview

  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
  • Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.

Carl's Jr

Cashier
11.2015 - 04.2016

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Education

International Commerce High School
Tempe, AZ

High School Diploma
06.2021

Skills

  • First aid and safety
  • Client documentation
  • Confidentiality adherence
  • Family collaboration
  • Behavior redirection
  • Care plan assessment
  • Hygiene maintenance
  • Continuing education
  • Physical therapy support
  • Mental health care
  • Personal care assistance
  • Client safety and first aid
  • Quality program protocols
  • First-aid and CPR
  • Toileting assistance
  • Health and safety requirements
  • Transportation
  • Community integration support
  • Charting and documentation
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Physical Strength
  • Housekeeping
  • Emotional Support
  • Feeding Assistance
  • Client satisfaction
  • Team building
  • Professionalism
  • Time management abilities
  • Adaptability
  • Wound care maintenance
  • Non-verbal communication

Languages

Spanish & English
Native or Bilingual

Timeline

Operator

AIMS Companies
06.2024 - 08.2024

CDL A Truck Driver

Otto Trucking
11.2023 - 07.2024

Production Assembler

Cavco Industries Inc.
12.2021 - 06.2022

Shipping Clerk

Barn Walls
12.2020 - 05.2021

Shift Manager

Carl's Jr
04.2016 - 02.2017

Cashier

Carl's Jr
11.2015 - 04.2016

Direct Care Professional

Alexander’s Abilities

International Commerce High School

High School Diploma
Elizabeth Lopez