Elizabeth Lopez
Abernathy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
Saint Francis Ministries
Lubbock, TX
05.2024 - 12.2024
- Followed standard admissions procedures and documentation requirements for client intakes.
- Conducted individual counseling sessions to help clients manage their emotions better.
- Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
- Ensured a safe and secure environment for patients, adhering to facility safety protocols.
- Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
- Maintained detailed records of patient progress and treatment outcomes.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Completed routine maintenance and repair.
- Educated clients on important life skills, housekeeping and food preparation.
Server
Cuju's Sport Bar & Grill
Lubbock, TX
07.2023 - 05.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Garnished dishes and beverages to serve visually appealing menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed household errands and other essential duties.
Infant Teacher
Early Learning Center
Lubbock, TX
09.2022 - 11.2023
- Implemented behavior management techniques when needed to ensure safety of all children in the classroom.
- Read aloud and played alphabet games to encourage early literacy.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Established positive relationships with families by communicating regularly about their child's progress.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Assistant Manager
Tradehome Shoe Stores
Lubbock, TX
03.2021 - 08.2021
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed business performance data and forecasted business results for upper management.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Order Fulfillment Associate
Target
Lubbock, TX
08.2020 - 12.2020
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Processed customer orders with accuracy and efficiency.
- Labeled boxes and placed in outbound collection areas.
- Tracked merchandise movements using RF scanners.
- Marked and labeled containers with accurate shipping information to prevent delays.
Unit Secretary
Covenant Medical Center
Lubbock, TX
04.2019 - 06.2020
- Answered phone calls, handling inquiries, and transferring calls to appropriate departments.
- Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Entered patient information into hospital databases with attention to detail and accuracy.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered phone calls to provide assistance, information, and medical personnel access.
Patient Transporter
Covenant Medical Center
Lubbock, TX
01.2017 - 04.2019
- Cleaned and sanitized patient rooms, bathrooms or examination rooms.
- Responded to emergency medical calls, security calls, or fire alarms.
- Responded to transport requests promptly, prioritizing based on patient needs and medical staff instructions.
- Participated in emergency drills, understanding the role of patient transport in emergency situations.
- Recorded accurate times of departure and arrival on log sheets.
- Greeted and assisted patients in wheelchairs to their appointments.
- Provided emotional support and reassurance to patients and their families during transport.
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Assisted in the training of new transport staff, sharing knowledge and best practices.
- Collected patient information from nursing staff prior to transport.
- Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
- Managed inventory of transport supplies, such as blankets and straps, ensuring availability and proper condition.
Server
Applebee's Grill + Bar
Lubbock, TX
08.2015 - 12.2016
- Ensured that each guest was served courteously, quickly, and efficiently.
- Garnished dishes and beverages to serve visually appealing menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
High School Diploma -
Abernathy High School
Abernathy, TX05-2015
Skills
- First aid and CPR
- HIPAA compliance
- Strong organization
- Phone reception
- Food station setup
- Dish preparation
- Food spoilage prevention
- Cleanliness standards
- Hospitality service expertise
- Customer feedback management
- Microsoft Excel
- Hospital Experience
Certification
- BLS Certificate
Timeline
Behavior Health Technician
Saint Francis Ministries
05.2024 - 12.2024
Server
Cuju's Sport Bar & Grill
07.2023 - 05.2024
Infant Teacher
Early Learning Center
09.2022 - 11.2023
Assistant Manager
Tradehome Shoe Stores
03.2021 - 08.2021
Order Fulfillment Associate
Target
08.2020 - 12.2020
Unit Secretary
Covenant Medical Center
04.2019 - 06.2020
Patient Transporter
Covenant Medical Center
01.2017 - 04.2019
Server
Applebee's Grill + Bar
08.2015 - 12.2016
- BLS Certificate
High School Diploma -
Abernathy High School
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