Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Lopez

Compton,California

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Optum
07.2017 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Collect and document patient information, vital signs, chief complaint, review of medications, allergies, health risk screen information
  • Assist with tasks, phone calls, and messages; document all actions taken
  • Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures as directed
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Medical Office Coordinator

Downey Breast Center
01.2012 - 01.2017
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
  • Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Completed appeals of denied claims on patient bills.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Collected payments and applied to patient accounts.
  • Maintained a well-organized front office environment, contributing to a positive patient experience.
  • Assisted with training new front office staff members on essential job duties and procedures, ensuring a smooth onboarding process.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Vocational Nursing Program

California Career Institute
Anaheim, CA
04-2025

Medical Assistant

Downey Adult School
Downey, CA

Diploma - Medical Insurance Billing and Coding

Everest College
Gardena, CA

High School Diploma -

Dominguez High School
Compton, CA

Skills

  • Patient scheduling
  • Medical terminology knowledge
  • Customer service
  • EMR / EHR
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Procedure assistance

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Medical Assistant

Optum
07.2017 - Current

Medical Office Coordinator

Downey Breast Center
01.2012 - 01.2017

Diploma - Medical Insurance Billing and Coding

Everest College

Vocational Nursing Program

California Career Institute

Medical Assistant

Downey Adult School

High School Diploma -

Dominguez High School

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