Elizabeth Putman
Oklahoma City
Summary
Highly motivated and diligent Forklift Operator with a strong work ethic and eagerness to learn. Seeking a role that provides opportunities for professional development and career advancements by contributing a fresh perspective and hands-on effort. Ready to take on new responsibilities and challenges. Self motivated with dedication and skills that can also contribute to the company's success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Forklift Operator
Hobby Lobby Distribution Center
08.2021 - Current
- Operated forklifts to transport materials safely within warehouse environment.
- Conducted pre-operation inspections of equipment to ensure safety and functionality.
- Assisted with loading and unloading shipments, maintaining organization in storage areas.
- Followed safety protocols and procedures to minimize risk during operations.
- Adapted quickly to various tasks within fast-paced warehouse setting, demonstrating flexibility.
- Collaborated with team members to optimize workflow and enhance productivity.
- Maneuvered forklift safely in congested and confined areas using skill and technique.
Cashier
Yo Pablo Resturant
05.2021 - 08.2021
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed dining area cleanliness, creating a welcoming environment for guests.
- Coordinated with kitchen staff to align food preparation with guest orders.
- Upsold menu items effectively, enhancing overall guest dining experience.
- Resolved customer complaints promptly, maintaining high service standards.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Office Manager
Emerald Lawn & Landscaping
03.2020 - 05.2021
- Streamlined office operations, enhancing workflow efficiency and reducing turnaround times.
- Managed scheduling and coordination of routes, ensuring optimal use of resources and time.
- Maintained accurate records and files, ensuring quick retrieval of information for team members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Bartender
Buffalo Wild Wings
01.2018 - 02.2021
- Crafted and served cocktails, ensuring consistent quality and customer satisfaction.
- Managed bar inventory, implementing efficient restocking procedures to minimize waste.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Enhanced guest experience by providing personalized service and recommendations based on preferences.
- Monitored compliance with health and safety regulations, ensuring safe food handling practices.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Chiropractic Office Assistant
Piedmont Chiropractic
11.2017 - 01.2018
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Assisted with billing and insurance verification processes, ensuring accuracy of patient accounts.
- Supported front desk operations by greeting patients and managing incoming calls professionally.
- Maintained patient records in electronic health record (EHR) systems, ensuring data integrity and confidentiality.
- Facilitated communication between patients and chiropractic staff to enhance patient experience.
Housekeeper
Greystar
11.2016 - 11.2017
- Maintained cleanliness and sanitation standards across multiple rooms and common areas.
- Performed deep cleaning tasks, including carpet shampooing and window washing, ensuring high-quality results.
- Organized and restocked cleaning supplies, optimizing inventory management for efficient operations.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Operated electronic backpack vacuums and floor sweepers.
- Enhanced property appearance by contributing to outdoor cleaning efforts.
Receptionist
Emerald Lawns
03.2016 - 08.2016
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
Shift Manager
Williams Grocery Store
08.2012 - 03.2016
- Supervised daily operations, ensuring adherence to safety protocols and company policies.
- Trained and mentored team members on operational best practices and customer service standards.
- Conducted performance evaluations, providing constructive feedback to promote staff development.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
NA
Oklahoma City, OK01-2013
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Warehouse operations
- Warehouse safety
- Material handling
- Teamwork and collaboration
- Safety awareness
- Order picking
- Punctual and reliable
- Problem-solving
- Customer Service-oriented
Certification
- Certified Forklift Operator, Hobby Lobby - [2023 to present]
- Certified Electric Plate Jack Operator, Hobby Lobby - [2023 to present]
- Certified Counterbalance Operator, Hobby Lobby - [2023 to present]
- Certified Order Picker, Hobby Lobby - [2023 to present]
- Completed Work Keys
Languages
English
Full Professional
Timeline
Forklift Operator
Hobby Lobby Distribution Center
08.2021 - Current
Cashier
Yo Pablo Resturant
05.2021 - 08.2021
Office Manager
Emerald Lawn & Landscaping
03.2020 - 05.2021
Bartender
Buffalo Wild Wings
01.2018 - 02.2021
Chiropractic Office Assistant
Piedmont Chiropractic
11.2017 - 01.2018
Housekeeper
Greystar
11.2016 - 11.2017
Receptionist
Emerald Lawns
03.2016 - 08.2016
Shift Manager
Williams Grocery Store
08.2012 - 03.2016
High School Diploma -
NA