Hi, I’m
Elizabeth Lorenzzi
Miami Lakes,Florida
Summary
Energetic customer service representative, willing to take the extra mile to accommodate patients in need. Looking forward to growing within a company that specializes in patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
years of professional experience
4
years of post-secondary education
Work History
Allergy And Asthma Center Of Miami Hialeah, FL
Authorization Coordinator
03.2023 - Current
Job overview
- Reviewed authorizations from payer to determine approved or denied items.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Reviewed documentation for accuracy and assessment of necessity.
- Maintained consistent follow-up on status of prior authorization requests.
- Maintained files and controlled records to show correspondence activities.
- Paid attention to detail while completing assignments.
- Calculated estimated copay based on current insurance benefits.
All Medical Personnel Staffing, Memorial Healthcare SystemMiramar, FL
Patient Access Representative
07.2021 - 11.2022
Job overview
- Apply administrative knowledge and courtesy to explain procedures and services to patients
- Triage heavy influx of patient calls
- Perform patient scheduling and registration functions to serve as initial contact point for medical office visits
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks
- Attend weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions
- Offer simple, clear explanations to help clients and families understand hospital policies and procedures
- Recommend service improvements to minimize recurring patient issues and complaints.
Best Candidates staffing, First Choice NeurologyWeston, FL
Medical Secretary
01.2020 - 04.2020
Job overview
- Escort pediatric patients to exam room upon arrival, applying time management skills to adhere to daily schedule
- Verify patient medical history and insurance coverage, obtain and record patients vital signs, and address patient concerns to relay to physician
- Gather equipment for and assist physician in performing strep test, flu swabs
- Schedule diagnostic testing
- Redirect medical refill request to physician for approval
- Kept records of Epilepsy foundation patients
Steven Jay JacobsonSunrise, FL
Legal Assistant
01.2017 - 01.2018
Job overview
- Reviewed case, determined whether to draft and file lawsuit
- Contacted defendants to settle lawsuit
- Drafted lawsuit/Motion and Orders
- Filed lawsuits in the State of Florida via E-filing Court System or as per County requirements (Example: JAWS)
- Contacted Judicial Assistants
- Requested reimbursements from major insurance companies for cost of depositions.
Gebr. Pfeiffer IncPembroke Pines, FL
Marketing Assistant/ Engineering Document Control Specialist
01.2015 - 01.2017
Job overview
- Assisting in reviewing and coordinating dates, payments, materials, logistics for marketing events/conferences
- Excel spreadsheets to track all expenses for events including travel cost
- Managing annual budget for events
- American Express travel system used to keep track of personnel traveling to different locations, including North, South, Central America, and Europe
- Drafted meeting, agendas, supplied office materials for office staff
- Maintained document control for drawings/documents used in the engineering process of the projects
- Emailed transmittals with drawing information of equipment to be manufactured in Europe
The Ageless Institute, Sharon McQuillanAventura, FL
Administrative Receptionist
01.2014 - 01.2015
Job overview
- Scheduled all diagnostic testing
- Obtained authorizations from HMOs and PCPs
- Aided colleagues, managers and medical staff through regular communication and assistance
- Confirmed accurate completion of forms and reports for admission, transfer, or discharge as well as billing information for patients
- Managed agendas and calendars, boosting productivity and improving organizational initiatives for staff and patients
- Scheduled surgical procedures
- Accounts payable/receivable
Bellissimo Medical SpaWeston, FL
01.2012 - 01.2014
Job overview
- Provide sales incentives and tools necessary to meet sales quotas
- Responsible for new memberships and account management
- Including client complaints/issues
- Promotion of club services and social media inquiries
- Including lead follow ups
- Actively promoting the treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
- Provide detailed descriptions of treatments, packages, services, facility features
- Develop professional and personalized relationships with regular clients
- Accurately book, change and cancel appointments
- Ensure that the check-in and payment process is handled in accordance with company policy by processing credit card and credit transactions accurately thus protecting the company’s assets;
- Managing inventory
- Ensuring an impactful, enjoyable, and efficient visit for each patient
- Payment Processing
Medical PlanCoral Gables, FL
Administrative Receptionist/ Assisting Human Resource Assistant
01.2008 - 01.2012
Job overview
- Perform general office tasks including but not limited to, copying, faxing, scanning, and filing
- Coordinate conference calls, taking messages for senior executives, knowledgeable in outlook; effectively track all incoming and outgoing correspondence, expedite, process and ship sales orders, ordering supplies , accounts payable, transferring members to correct department, cross trained to handle busy switchboard, scheduling and accommodating conference room for executive meetings
- Scheduling Interviews, Background checks, employment verification, assisting with the hiring process and paperwork.
Education
South Miami Senior High SchoolMiami, FL
High School Diploma
08.2000 - 07.2004
Broward CollegeMiramar
No Degree from Physical Therapy Assistant
05.2001
Skills
Skilled in time managementundefined
Additional Information
- ADDITIONAL INFORMATION , Willing to relocate: Anywhere, authorized to work in the US for any employer
Timeline
Authorization Coordinator
Allergy And Asthma Center Of Miami
03.2023 - Current
Patient Access Representative
All Medical Personnel Staffing, Memorial Healthcare System
07.2021 - 11.2022
Medical Secretary
Best Candidates staffing, First Choice Neurology
01.2020 - 04.2020
Legal Assistant
Steven Jay Jacobson
01.2017 - 01.2018
Marketing Assistant/ Engineering Document Control Specialist
Gebr. Pfeiffer Inc
01.2015 - 01.2017
Administrative Receptionist
The Ageless Institute, Sharon McQuillan
01.2014 - 01.2015
Bellissimo Medical Spa
01.2012 - 01.2014
Administrative Receptionist/ Assisting Human Resource Assistant
Medical Plan
01.2008 - 01.2012
Broward College
No Degree from Physical Therapy Assistant
05.2001
South Miami Senior High School
High School Diploma
08.2000 - 07.2004
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