Elizabeth Lowe
Dawson Springs,KY
Summary
Dynamic leader with a proven track record at Eaglecrest Recovery, adept in Records Management and excelling in Multidisciplinary team collaboration. Spearheaded staff development initiatives and enhanced patient relations, significantly boosting care satisfaction. Expert in leveraging cultural sensitivity to foster inclusive environments. Achieved notable advancements in compliance and team performance through innovative leadership and strategic policy development.
Overview
4
4
years of professional experience
Work History
Tissue Recovery Coordinator
Birth Tissue Donor Services
10.2022 - 09.2023
- Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Built strong relationships with hundreds of patients and families for optimized care satisfaction.
- Conducted patient intake interviews, recording and documenting relevant information on approximately 70 cases a week.
Lead Area Health Information Specialist
CIOX HEALTH, Health Information Managment
03.2022 - 10.2022
- Directed and managed approximately 30 incoming calls, 50 emails, and 100 faxes per day from customers procedures.
- Sorted, scanned, and indexed documents, developed workflows, and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Maintained accuracy, completeness, and security for medical records and health information.
- Processed and tracked requests for medical records from external organizations.
- Managed approximately 30 incoming calls, 50 emails, and 100 faxes per day from customers.
Senior Medical Manager
Eaglecrest Recovery
09.2019 - 09.2021
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability.
- Created customized care plans, working with medical staff and families to assess and meet individual needs.
- Recruited, hired, and trained 25 staff, providing direct supervision, ongoing staff development, and continuing employee education.
- Designed and introduced leadership development, coaching, and team management models, resulting in the promotion of employees to increased levels of responsibility.
Education
Associate of Arts - Social And Behavioral Sciences
Coastline Community College
Fountain Valley, CA05-2016
Skills
- Cultural Sensitivity
- Multidisciplinary team collaboration
- Staff Development
- Records Management
- Patient Relations
- Computerized charting
- Case Management
- Crisis Prevention Intervention (CPI)
Affiliations
- The Order of Saint Joan D'Arc
- The Shield of Sparta
- Fort Benning Military Spouse of the Year 2016
- Angel of Bastogne
Timeline
Tissue Recovery Coordinator
Birth Tissue Donor Services
10.2022 - 09.2023
Lead Area Health Information Specialist
CIOX HEALTH, Health Information Managment
03.2022 - 10.2022
Senior Medical Manager
Eaglecrest Recovery
09.2019 - 09.2021
Associate of Arts - Social And Behavioral Sciences
Coastline Community College
Similar Profiles
Sarah SalasSarah Salas
Recovery Coordinator at Birth Tissue Donor ServicesRecovery Coordinator at Birth Tissue Donor Services
Angie BeuthienAngie Beuthien
Area Program Manager and Trainer at Birth Tissue Donor ServicesArea Program Manager and Trainer at Birth Tissue Donor Services
Viktoria VaskoViktoria Vasko
Tissue Recovery Coordinator at Gift of Hope Organ and Tissue Donor NetworkTissue Recovery Coordinator at Gift of Hope Organ and Tissue Donor Network