Summary
Work History
Education
Skills
Timeline
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Libby McKinney

Morganton,NC

Summary

Versatile Store Team Leader with strong background overseeing operations, sales and merchandising. Led team of employees by training on procedures, customer service and selling skills. Boosted sales by updating store merchandise frequently, creating eye-catching layouts and displaying promotional signage in high-traffic areas.

Work History

Assistant Store Leader

Kroger
Lawrenceburg, TN
10/01/21 - Current
  • Provided guidance and leadership to store team members.
  • Monitored store operations, ensuring compliance with company policies and procedures.
  • Assisted in the development of strategies for increasing customer satisfaction and sales performance.
  • Developed and implemented plans for daily operations, including inventory management, staffing and scheduling.
  • Coached, mentored and trained new team members on operational processes and procedures.
  • Resolved customer complaints in a professional manner.
  • Evaluated employee performance regularly and provided feedback to enhance productivity levels.

Store Manager

Dollarama
Lawrenceburg, TN
03/01/19 - 09/01/21
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Assessed operational efficiency of the store's departments.

Education

High School Diploma -

Antioch High School
Antioch, CA
05-1997

Skills

  • Task Delegation
  • Employee Management
  • Customer Relationships
  • Merchandise Display
  • Team Development
  • Loss Prevention
  • Staff Management
  • Stock management
  • Employee Scheduling

Timeline

Assistant Store Leader

Kroger
10/01/21 - Current

Store Manager

Dollarama
03/01/19 - 09/01/21

High School Diploma -

Antioch High School

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Libby McKinney