Elizabeth Lozano
Appleton,WI
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Police Officer
City of Oshkosh
04.2024 - 01.2025
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Implementation Manager
Guardian Life
05.2021 - 05.2024
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
- Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
- Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
Chief Financial Officer/Health Insurance Agent
Medical Advocates, LLC
01.2019 - 05.2021
- Analyzed operational issues and implemented corrective action to maximize profits.
- Developed strategic financial plans to support company growth and achieve long-term objectives.
- Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
- Improved client satisfaction by providing personalized health insurance plan recommendations and guidance.
- Handled sensitive personal information discreetly while adhering to strict privacy regulations at all times.
- Increased client retention rates by providing personalized health insurance consultations and tailoring plans to individual needs.
- Fostered strong relationships with healthcare providers to ensure clients received comprehensive coverage benefits.
Project Coordinator
LaForce Inc
01.2018 - 01.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Contracting Specialist
Jack Schroeder & Associates
03.2015 - 01.2018
- Assisted clients in resolving contractual disputes with suppliers through effective mediation techniques, avoiding costly litigation expenses.
- Conducted post-award contract reviews to evaluate performance and identify areas for improvement in future contracting efforts.
- Developed templates and standardized documents used across various types of contracts simplifying the creation process.
- Streamlined contracting processes by implementing efficient systems and procedures, resulting in reduced processing time.
- Managed multiple contracts simultaneously, prioritizing tasks effectively to meet deadlines and client objectives.
- Adhered to legal and contractual requirements for compliant contract processes.
- Maintained relationships with Insurance carriers for over 5 years.
Education
Associate's degree - Business Management
NWTC
Green Bay, WI01.2025
Technical school - Police
Northeast Wisconsin Technical College
Green Bay, WI05.2024
Certification
- HIPAA, 03/01/16, Present
- Accident and Health License, 12/01/19, Present
- Insurance Producer License
Assessments
- Work motivation, Proficient, 10/01/20
- Project timeline management, Proficient, 10/01/20
- Sales skills, Proficient, 05/01/22
- Customer focus & orientation, Proficient, 02/01/22
Additionalinformation - Achievements
Jack Schroeder and Associates was the top insurance broker of the nation and we cut our contracting time frame in half for the year of 2016., 03/01/16 - 12/01/16
Personal Information
Authorized To Work: US for any employer
Timeline
Police Officer
City of Oshkosh
04.2024 - 01.2025
Implementation Manager
Guardian Life
05.2021 - 05.2024
Chief Financial Officer/Health Insurance Agent
Medical Advocates, LLC
01.2019 - 05.2021
Project Coordinator
LaForce Inc
01.2018 - 01.2019
Contracting Specialist
Jack Schroeder & Associates
03.2015 - 01.2018
Technical school - Police
Northeast Wisconsin Technical College
Associate's degree - Business Management
NWTC
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