Elizabeth Lufkin
Chester,NH
Summary
Dedicated and experienced public servant who is compassionate and focused, with a desire to serve the public in a variety of settings. Strong documentation and compliance skills. Ability to handle complex issues and problems in a calm, professional manner. Experienced in working under pressure in stressful situations. Pleasant, motivated, and effective in communication.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Town Clerk /Tax Collector
Town of Chester
Chester, NH
02.2019 - 05.2023
- Managed town records and maintained official documents for public access.
- Recorded and prepared property tax bills for timely processing.
- Entered financial transactions into the database for accurate tracking.
- Reconciled transactions promptly to ensure financial integrity.
- Managed federal, state, and local elections in compliance with state laws.
- Facilitated processing of applications for marriage licenses, dog licenses, motor vehicle titles and registrations, and various permits.
- Maintained records of births, deaths, marriages, meeting minutes, and all other official town records.
Grants Management Specialist
State Of New Hampshire
Concord, NH
08.2016 - 01.2019
- Oversaw grant applications and funding requests for local municipalities.
- Reviewed compliance with federal and state grant regulations.
- Ensured accurate and timely reporting to state and federal partners.
- Developed training materials for staff on grant management processes.
- Collaborated with program managers to align funding with project goals.
- Provided technical assistance to grantees on reporting requirements.
- Facilitated workshops to educate stakeholders on grant opportunities.
- Monitored project progress and reported findings to leadership teams.
- Reviewed grant proposals for completeness and accuracy prior to submission.
Senior Field Service Representative
State Of New Hampshire
Concord, NH
07.2012 - 08.2016
- Conducted on-site visits with communities to promote program initiatives.
- Provided technical support to communities regarding emergency planning and preparedness.
- Organized and led trainings, workshops, and drills focused on emergency management practices.
- Activated response efforts at disaster locations and engaged in emergency activations at State of NH Emergency Operations Center as required.
Emergency Dispatcher
State Of NH
Concord, New Hampshire
09.2008 - 07.2012
- Managed emergency calls to assess urgency and gather critical information.
- Provided clear instructions to callers while maintaining calm in high-stress situations.
- Monitored radio communications to ensure timely updates for responding units.
- Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
- Adhered to departmental policies regarding confidentiality of information pertaining to victims or suspects involved in criminal activity.
Education
Bachelor of Science - Behavioral Sciences
Granite State College
Concord, New Hampshire 08.2009 - 05.2015
Skills
- Record management
- Public relations
- Effective communication
- Legal compliance
- Multitasking Abilities
- Crisis management
- Professionalism
- Public service
- Crisis communication
- Data management
- Problem-solving
Certification
ICS-100, 200, 300, 400, 700, 800
Timeline
Town Clerk /Tax Collector
Town of Chester
02.2019 - 05.2023
Grants Management Specialist
State Of New Hampshire
08.2016 - 01.2019
Senior Field Service Representative
State Of New Hampshire
07.2012 - 08.2016
Bachelor of Science - Behavioral Sciences
Granite State College
08.2009 - 05.2015
Emergency Dispatcher
State Of NH
09.2008 - 07.2012