Elizabeth Lugo
Denton
Summary
Motivated and eager-to-learn worker with a strong work ethic and a passion for gaining new skills across different roles. A fast learner who adapts quickly, takes responsibility seriously, and is always on time. Dedicated to continuous growth and expanding my experience beyond just one area. Ready to contribute and make a positive impact in any workplace.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Academic Enrichment Specialist
Lewisville ISD
Lewisville
10.2025 - Current
- Developed engaging academic enrichment programs for diverse student populations.
- Provided guidance and support to students during enrichment activities and projects.
- Communicated regularly with parents to inform them about enrichment options available.
- Promoted a safe learning environment where self-expression was encouraged.
- Monitored student behavior during classroom activities.
Cook
Wingstop
Denton
09.2025 - Current
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in inventory management, ensuring adequate stock of ingredients.
- Operated kitchen equipment, including fryers and grills, safely and efficiently.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Shift Leader/Cashier
Huskysno
02.2025 - 08.2025
- Developed and implemented comprehensive training programs for new hires, ensuring consistent onboarding and knowledge transfer
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Created performance metrics and tracked key indicators to evaluate individual and team performance
- Trained new employees on closing processes, including cash handling, inventory reconciliation, and security protocols
Cashier Team Lead
Wingstop Restaurant
08.2023 - 01.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
Shift Leader
Great Wraps
03.2022 - 05.2023
- I was a cashier at the beginning, then I became the toppings person as well as fryer person then lastly I became to be the person on grill & also a shift leader. I was always on time and respected & respectful
- Trained and supervised a team of cashiers to ensure efficient checkout processes and exceptional customer experiences
- Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
- Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
Private Tutor/Special Needs Nanny
Special Needs Home Healthcare
05.2021 - 08.2021
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
Education
High school diploma -
Ben Davis High School
Houston, TX05.2025
Some College (No Degree) - Communication Sciences and Disorders
Texas Woman's University
Denton, TXSkills
- Babysitting and food service
- Customer service and sales
- Cash handling and shift management
- Assistant coaching and training
- Spanish language proficiency
- Verbal and written communication
- Academic program development
- Computer skills
Certification
• Driver's License
• OSHA 10
• OSHA 10
Timeline
Academic Enrichment Specialist
Lewisville ISD
10.2025 - Current
Cook
Wingstop
09.2025 - Current
Shift Leader/Cashier
Huskysno
02.2025 - 08.2025
Cashier Team Lead
Wingstop Restaurant
08.2023 - 01.2024
Shift Leader
Great Wraps
03.2022 - 05.2023
Private Tutor/Special Needs Nanny
Special Needs Home Healthcare
05.2021 - 08.2021
High school diploma -
Ben Davis High School
Some College (No Degree) - Communication Sciences and Disorders
Texas Woman's University