Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Elizabeth Neumann

Customer Service Professional
Dallas,TX

Summary

Enthusiastic Customer Service Professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of self-directed project management and in-depth research, with training in critical analysis. Motivated to learn, grow and excel in a new role.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Community Moderator

Creative Communes
Dallas, TX
04.2020 - Current
  • Built strong relationships with members and community.
  • Developed and implemented unique, engaging activities for members.
  • Built partnerships with related communities to provide members with greater resources and connections.

Lead Character Artist

Havenwood Studio
Dallas, TX
06.2019 - Current
  • Created main character designs for project based on written/verbal guidelines.
  • Independently designed supporting and background characters.
  • Worked with team to iterate through visual styles to find what best suited the overall project.
  • Assisted with storyboarding project and visual storytelling elements.

Floor Operator

Regal Entertainment
Atlanta, GA
08.2018 - 01.2019
  • Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
  • Ensured all tasks were completed at close of business to prepare for the following workday.
  • Proactively monitored client needs to provide timely and targeted solutions.
  • Quickly recognized by clients for going above and beyond in service with genuine kindness.

Student Volunteer

Cobb County Watershed
Marietta, GA
09.2017 - 12.2017
  • Shadowed Taylor Dove in a student-mentorship project, planning a neighbourhood-wide sweep for drain markers and created a graphic to decrease accidental pollution risk and local water bills.

Project Lead

Osborne High School
Marietta, GA
08.2017 - 11.2017
  • Produced and published book Overcoming Fears, a high-school produced book utilizing self-reflection to first identify, then overcome one's flaws.

Student Volunteer

Philanthropic Photo-journalism Project
Cincinnati, OH
08.2012 - 06.2013
  • Met with several community organizations in the Cincinnati, OH region, including Drop-In Centers and multiple community-renovation organizations to discuss homelessness, its causes and the stories of those afflicted.

Student Volunteer

CAIN Food Pantry
Cincinnati, OH
01.2009 - 12.2011
  • Volunteered time and labor two to three times weekly to aid families and community members in need.

Education

High School Diploma -

Osborne High School
Marietta, GA
07.2017 - 01.2018

Skills

    Detail Oriented Strong Analytical Skills Problem Resolution

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Timeline

Community Moderator

Creative Communes
04.2020 - Current

Lead Character Artist

Havenwood Studio
06.2019 - Current

Floor Operator

Regal Entertainment
08.2018 - 01.2019

Student Volunteer

Cobb County Watershed
09.2017 - 12.2017

Project Lead

Osborne High School
08.2017 - 11.2017

High School Diploma -

Osborne High School
07.2017 - 01.2018

Student Volunteer

Philanthropic Photo-journalism Project
08.2012 - 06.2013

Student Volunteer

CAIN Food Pantry
01.2009 - 12.2011
Elizabeth NeumannCustomer Service Professional