Elizabeth Neumann
Customer Service Professional
Dallas,TX
Summary
Enthusiastic Customer Service Professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of self-directed project management and in-depth research, with training in critical analysis. Motivated to learn, grow and excel in a new role.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Community Moderator
Creative Communes
Dallas, TX
04.2020 - Current
- Built strong relationships with members and community.
- Developed and implemented unique, engaging activities for members.
- Built partnerships with related communities to provide members with greater resources and connections.
Lead Character Artist
Havenwood Studio
Dallas, TX
06.2019 - Current
- Created main character designs for project based on written/verbal guidelines.
- Independently designed supporting and background characters.
- Worked with team to iterate through visual styles to find what best suited the overall project.
- Assisted with storyboarding project and visual storytelling elements.
Floor Operator
Regal Entertainment
Atlanta, GA
08.2018 - 01.2019
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Ensured all tasks were completed at close of business to prepare for the following workday.
- Proactively monitored client needs to provide timely and targeted solutions.
- Quickly recognized by clients for going above and beyond in service with genuine kindness.
Student Volunteer
Cobb County Watershed
Marietta, GA
09.2017 - 12.2017
- Shadowed Taylor Dove in a student-mentorship project, planning a neighbourhood-wide sweep for drain markers and created a graphic to decrease accidental pollution risk and local water bills.
Project Lead
Osborne High School
Marietta, GA
08.2017 - 11.2017
- Produced and published book Overcoming Fears, a high-school produced book utilizing self-reflection to first identify, then overcome one's flaws.
Student Volunteer
Philanthropic Photo-journalism Project
Cincinnati, OH
08.2012 - 06.2013
- Met with several community organizations in the Cincinnati, OH region, including Drop-In Centers and multiple community-renovation organizations to discuss homelessness, its causes and the stories of those afflicted.
Student Volunteer
CAIN Food Pantry
Cincinnati, OH
01.2009 - 12.2011
- Volunteered time and labor two to three times weekly to aid families and community members in need.
Education
High School Diploma -
Osborne High School
Marietta, GA 07.2017 - 01.2018
Skills
Detail Oriented Strong Analytical Skills Problem Resolution
Project Design Visual Art Creation Composition
Written Communication Visual Communication
Process improvement Client Relationships
Project Organization Storyboarding
MS Office Google Suite
Timeline
Community Moderator
Creative Communes
04.2020 - Current
Lead Character Artist
Havenwood Studio
06.2019 - Current
Floor Operator
Regal Entertainment
08.2018 - 01.2019
Student Volunteer
Cobb County Watershed
09.2017 - 12.2017
Project Lead
Osborne High School
08.2017 - 11.2017
High School Diploma -
Osborne High School
07.2017 - 01.2018
Student Volunteer
Philanthropic Photo-journalism Project
08.2012 - 06.2013
Student Volunteer
CAIN Food Pantry
01.2009 - 12.2011