Elizabeth Magalhaes

Provide administrative support to the Office of the Provost's Senior Associate Provost and Chief Data Officer, Associate Provost for Academic & Faculty Affairs, and Assistant Provost for Strategic Initiatives, as well as provide assistance to the Center for Transformative Learning for High Impact Practices.

• Manage multiple calendars by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Prepare correspondence and maintain confidentiality of sensitive information, including subpoenas, by adhering to strict privacy policies and implementing secure filing systems.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
• Assisted coworkers and staff members with special tasks on daily basis.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues and students.

Provided varied administrative support and assistance to the Department Chairperson and faculty for both the Department of Economics and the Department of Criminal Justice.

● effectively communicated and assisted students, chair, faculty, and other university departmental personnel as needed.

● Acted as the first point of contact in scheduling and arranging meetings for the department Chair and faculty members.

● Prepared agendas, meeting materials; prepared minutes; tracked status of agenda items; proactively followed up on open items as necessary.

● Prepared, submitted, and tracked purchases and other expenses on a timely basis.

● Independently tracked and reconciled departmental budget expenditures.

Provide administrative and secretarial support to the Chief Operations Officer and assist with business office functions as it relates to corporate policy and development for six long term care facilities, two assisted living facilities, four adult day health programs, and two home care programs.

• Responsible for conversion, revisions and maintenance of policies, procedures and forms into a companywide software program.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Updated spreadsheets, prepared reports, researched information and supporting data in preparation for chief of Operations' meetings, work projects and reports.
• Attended corporate meetings, took minutes then documented and distributed meeting notes to identify, analyze, and improve workflows.
• Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
• Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
• Enhanced communication between the corporate office with departments and facility directors.
• Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
• Updated,maintained and handled confidential and sensitive information with discretion and tact.

Assist Manager in writing associate feedback and annual reviews, as well as supervise, motivate and monitor team performance.

• Review and document associates' performance to ensure that they adhere to policies, procedures, and quality standards of the company.
• Coordinate training requirements for the associate.
• Review and monitor the nightly workflow and determine placement of associates to ensure that the work is processed in a timely and efficient manner.
• Process and research complex work items.
• Perform quality control to ensure that the work is processed accurately.