Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Maia

Happy Valley,OR

Summary

Dedicated professional with extensive experience in scheduling, order processing, and relationship building. Skilled at improving processes and delivering exceptional customer service, ready to contribute to organizational success.

Overview

14
14
years of professional experience

Work History

Lock-Deck Admin & Sales

Disdero Lumber Co.
Clackamas, OR
01.2023 - Current
  • Quote projects based on distributor inquiries, incorporating calculations for footage, cost, freight, and lead time.
  • Educate customers on Lock-Deck while supplying literature and resources pertinent to projects.
  • Provide technical support and information to customers for submittals and project approvals, encompassing tech data, profile drawings, product descriptions, stain information, span tables, and installation guidelines.
  • Ensure thorough support across all phases of order management: quoting, order placement, tracking, and delivery updates.
  • Complete and submit purchase/work orders and maintain open communication with suppliers and manufacturers to reduce errors.
  • Notify customers of job readiness and facilitate order delivery/pick up, supplying freight quotes when required and ensuring on-time delivery.
  • Accurate voucher entries for supplier invoices.
  • Invoice orders upon shipment, collecting essential information from suppliers to guarantee accurate margin.
  • Manage inventory tagged in at Shelton.
  • Coordinate and assist annual inventory counting at Shelton.
  • Build and maintain strong relationships with partners and customers.
  • Created work order templates that auto-fill sheets, cutting down on the time it takes to enter and submit Lock-Deck orders.
  • Made all order files paperless cutting down on paper waste as well as making it easy to access from remote locations as needed.
  • Created an instruction manual for Lock-Deck tasks.
  • Pared down profile drawings and began the work to have them all be cohesive and professional.

Receptionist

Disdero Lumber Co.
Clackamas, OR
07.2021 - 08.2022
  • Routed phone calls to designated sales and staff.
  • Invoiced shipped orders with accuracy, collecting important information when errors were found.
  • Verified freight invoices and entered vouchers for payment.
  • Filed all signed POD documents numerically by hand.
  • Processed incoming checks and applied payments to open balances.
  • Verified AP Recon accuracy across all transactions I completed.
  • Packaged and created labels for daily UPS shipments. Communicated delivery information to relevant sales teams.
  • Addressed customer questions concerning POD, invoices, and payments.

Administrative Assistant IV

Kaiser Permanente
Portland, OR
06.2016 - 11.2020
  • Coordinated necessary tools, supplies, and access to maintain uninterrupted weekly payroll processing
  • Facilitated onboarding process for new employees, including distribution of equipment, IT permissions, access, and security permissions for each hire.
  • Support the Executive Director with calendaring, travel arrangements, meeting coordination, and expense reports.
  • Coordinate, oversee, and lead monthly "All Hands" meetings with partners across various regions.
  • Timely and accurate invoice processing.
  • Oversaw remote work transition for employees during COVID-19.
  • Supervised administrative assistant III, ensuring execution of tasks and achievement of objectives.

Program Lead

Clackamas ESD
Clackamas, OR
03.2011 - 06.2016
  • Facilitated and organized educational courses for child care providers in Clackamas County aligned with licensing standards.
  • Provided personalized child care referrals to parents.
  • Implemented state-level initiatives such as "Ready, Set, Read" and the "QRIS" program for Clackamas County.
  • Partnered with local DHS offices to provide onsite assistance for parents participating in government programs.
  • Managed our referral system, keeping updated records to provide quality referrals for both parents and providers.
  • Provided excellent service and attention to clients when face-to-face or through phone conversations.

Education

Bachelor of Arts - Spanish Language And Literature

Portland State University
Portland, OR
01-2011

Skills

  • Order processing
  • Quoting and invoicing
  • Scheduling and coordination
  • Process improvement
  • Effective communication
  • Attention to detail
  • Relationship building
  • Organizational skills
  • Fluent in English/Spanish
  • Dependable and responsible

Timeline

Lock-Deck Admin & Sales

Disdero Lumber Co.
01.2023 - Current

Receptionist

Disdero Lumber Co.
07.2021 - 08.2022

Administrative Assistant IV

Kaiser Permanente
06.2016 - 11.2020

Program Lead

Clackamas ESD
03.2011 - 06.2016

Bachelor of Arts - Spanish Language And Literature

Portland State University

Similar Profiles

  • Riley Leonard-Winter

    Riley Leonard-WinterRiley Leonard-Winter

    Lumber Yard Worker at Disdero Lumber Co.Lumber Yard Worker at Disdero Lumber Co.

  • RENNA NEUMANN

    RENNA NEUMANNRENNA NEUMANN

    Customer Service at Bliffert Lumber/Chase LumberCustomer Service at Bliffert Lumber/Chase Lumber

  • Dan Wolfe

    Dan WolfeDan Wolfe

    Interim Plant Manager / Office Administrator / HR / Tech. Ops. / Fleet Mgr. at Hixson Lumber Sales Inc. / Doman Lumber Co. LLCInterim Plant Manager / Office Administrator / HR / Tech. Ops. / Fleet Mgr. at Hixson Lumber Sales Inc. / Doman Lumber Co. LLC

  • Shannon Reitan

    Shannon ReitanShannon Reitan

    Registered Nurse at Providence MilwaukieRegistered Nurse at Providence Milwaukie

  • David Patton

    David PattonDavid Patton

    Operations Manager, Robotic Floor at AmazonOperations Manager, Robotic Floor at Amazon

CREATE PROFILE