Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Makaj

Carmel,NY

Summary

Organized Assistant General Manager, knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Oversees employee performance and tracks weekly progress to achieve defined objectives.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Limni Mediterranean Kitchen
Carmel, NY
03.2019 - 01.2024
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Prepared weekly schedules for staff members based on their availability.
  • Ensured that customer service standards were met or exceeded at all times.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Communicated regularly with suppliers regarding product delivery timelines, pricing information.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales Executive Manager

Manchester Communications
Salt Point, NY
01.2018 - 02.2019
  • Presented demos of products and services at customer sites.
  • Developed and implemented a sales strategy to increase revenue growth.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Education

Bachelor of Science - Criminal Justice

Western Connecticut State University
Danbury, CT
05-2019

Skills

  • Training and Development Skill
  • Business Operations Background
  • Team Leadership Strength
  • Employee Relations

Timeline

Assistant General Manager

Limni Mediterranean Kitchen
03.2019 - 01.2024

Sales Executive Manager

Manchester Communications
01.2018 - 02.2019

Bachelor of Science - Criminal Justice

Western Connecticut State University

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Elizabeth Makaj