Elizabeth Maldonado-Verduzco
Irvine,CA
Summary
I excelled in fast-paced environments at Knott's Berry Farm and Starbucks, showcasing my adaptability and reliability. I grew to master my upselling strategies, enhancing customer satisfaction and loyalty through order accuracy and creating customer connections. I created a proven track record in timely food delivery, in order to create the best experience for guests.
Overview
3
3
years of professional experience
Work History
FOOD AND BEVERAGE ATTENDANT
Knotts's Berry Farm
01.2022 - 09.2024
- Adhered to all safety and sanitation guidelines while handling food and beverages
- Assembled food orders, consistently maintaining appropriate portion control
- Proactively identified opportunities for upselling additional items or specials based on customer preferences
BARISTA
Starbucks
09.2023 - 06.2024
- Welcomed customers and answered questions regarding menu items and preparation methods
- Remembered personal preferences and allergy information to build customer loyalty
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
Education
BACHELOR OF SCIENCE (B.S.) IN MATHEMATICS -
University of California-Irvine
06.2027
Skills
- Adaptability under pressure
- Upselling strategies
- Order Accuracy
- Reliability and punctuality
- Timely food delivery
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
BARISTA
Starbucks
09.2023 - 06.2024
FOOD AND BEVERAGE ATTENDANT
Knotts's Berry Farm
01.2022 - 09.2024
BACHELOR OF SCIENCE (B.S.) IN MATHEMATICS -
University of California-Irvine
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