Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elizabeth Manning

Supply,NC

Summary

Dynamic professional with expertise in guest relations and operational efficiency. Proven ability to manage multiple tasks while ensuring a welcoming environment. Strong collaboration skills enhance team performance and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Service Manager/Office Administrator

AOC Pool Maintenance
Ocean Isle Beach, NC
02.2025 - Current
  • Managed daily service operations to achieve high levels of customer satisfaction.
  • Coordinated schedules and resources to effectively fulfill service demands.
  • Monitored service quality, delivering actionable feedback for ongoing improvement.
  • Processed incoming invoices, ensuring accuracy and completeness of records.
  • Collaborated with vendors to procure essential office supplies and equipment.
  • Organized filing systems to enhance document retrieval efficiency.

Housekeeper

Five Star Cleaning Service, Inc.
Wilmington, NC
03.2024 - 08.2024
  • Adapted to diverse routines and supplies in various cleaning environments.
  • Sanitized and maintained club amenities, expanding expertise into residential and corporate settings.
  • Collaborated in daily rotating teams of 3-4 employees to enhance communication skills.
  • Customized cleaning routines based on client requests, ensuring satisfaction and compliance.
  • Enhanced time management by incorporating detailed options into home cleaning routines.
  • Overcame obstacles such as traffic and unexpected clutter through teamwork and determination.

Petsitter & Dogwalker

High Country Petventures
Boone, NC
05.2021 - 01.2023
  • Delivered professional pet sitting and dog walking services with consistent punctuality.
  • Followed prescribed walking routes to meet exercise requirements of each dog.
  • Executed detailed meal plans and administered necessary medications to pets.

Housekeeper

Grandfather Golf & Country Club
Linville, NC
11.2021 - 11.2022
  • Implemented daily sanitation measures to combat COVID-19 across all club areas.
  • Executed thorough disinfection of doorknobs, surfaces, and communal spaces to ensure health safety.
  • Maintained high standards of cleanliness through regular dusting and polishing of furniture.
  • Prioritized appearance by treating floors and removing debris from clubhouse exterior weekly.
  • Enhanced hygiene practices in response to member demographics, focusing on seniors and families.
  • Conducted repetitive sanitation of kitchens, dining areas, and bathrooms to uphold club standards.
  • Ensured meticulous attention to detail in upkeep of decor and room corners.
  • Streamlined cleaning processes to meet evolving health guidelines during the pandemic.

Restaurant/ Banquet Server

Grandfather Golf & Country Club
Linville, NC
08.2021 - 10.2022
  • Adapted serving techniques to enhance member engagement across three dining locations.
  • Maintained appropriate uniform and professional demeanor to reflect club values.
  • Acquired in-depth knowledge of menu items, wine pairings, and garnishing techniques.
  • Executed proper table settings and ensured timely service to elevate dining experiences.

Education

Some College (No Degree) -

Appalachian State University
Boone, NC

Skills

  • Problem solving
  • Active listening
  • Clear communication
  • Adaptability
  • Conflict resolution
  • Effective timing
  • Professional etiquette
  • Fast-paced teamwork
  • Attention to detail

References

References available upon request.

Timeline

Service Manager/Office Administrator

AOC Pool Maintenance
02.2025 - Current

Housekeeper

Five Star Cleaning Service, Inc.
03.2024 - 08.2024

Housekeeper

Grandfather Golf & Country Club
11.2021 - 11.2022

Restaurant/ Banquet Server

Grandfather Golf & Country Club
08.2021 - 10.2022

Petsitter & Dogwalker

High Country Petventures
05.2021 - 01.2023

Some College (No Degree) -

Appalachian State University

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