Elizabeth Marcial
Park Forest,IL
Summary
Recent licensed Registered Nurse with hands-on clinical experience with a strong foundation in patient care. Excellent communication skills, adaptability, and commitment to high-quality care. Eager to contribute to a dynamic healthcare team and grow professionally while enhancing patient outcomes.
Overview
9
9
years of professional experience
Work History
Clinical Intervention Specialist/Pharmacy Technician
Omnicare, CVS Health
Des Plaines, IL
08.2010 - 08.2019
- Enhanced efficiency in processing denied insurance claims.
- Coordinated with healthcare professionals to gather necessary patient information for prior authorization requests.
- Provided guidance to providers regarding the prior authorization process.
- Daily communication with Medicare, Medicaid, and third-party insurance companies.
- Identified areas where improvements can be made within the department by analyzing trends in denials and approvals.
- Maintained consistent communication with nurses and providers via telephone, fax, and email.
- Consistently managed high volumes of telephone communication daily.
- Ensured timely follow-up on requests.
- Demonstrated comprehensive knowledge of commonly prescribed medications.
- Delivered high-quality training sessions to enhance staff skills and knowledge.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL09-2020
Skills
- Culturally-sensitive care
- Healthcare billing
- Electronic Health Records Management
- Relationship Building
- Emotional Intelligence
- Medication and IV administration
- Long-Term Care
- Time management
- Ethical and Professional Conduct
- Critical Thinking
- Patient Assessment
- Infection Control
- Interpersonal Skills
- Continuous Learning
Timeline
Clinical Intervention Specialist/Pharmacy Technician
Omnicare, CVS Health
08.2010 - 08.2019
Bachelor of Science - Nursing
Chamberlain University
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