Elizabeth Anderson
Camp Verde,AZ
Summary
With over 25 years of experience as a healthcare executive, nurse expert, and consultant, consistently demonstrate the ability to lead and grow organizations. Expertise lies in strategic planning, financial management, and team development. Excel at identifying opportunities and implementing practical business strategies. Committed to staying informed about the latest trends, technologies, and best practices, strive to deliver optimal results. As a reliable business professional with experience in project management, process improvement, and financial analysis, have a proven track record of successfully streamlining business operations and reducing costs. Dept at analyzing data to identify trends and develop strategies to improve efficiency. Forward-thinking Operations Specialist bringing 20 years of expertise in operational excellence for healthcare sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems, delivering innovative improvement strategies. Proficient in Epic and many other EHR systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Contractor
SOS: Services On Standby
04.2023 - Current
- Company Overview: Healthcare Quality
- Demonstrated commitment to maintaining high standards of healthcare quality and patient safety
- Proficient in implementing quality improvement initiatives and evidence-based practices
- Skilled in preparing for and managing The Joint Commission (JACHO) accreditation surveys
- Ensures compliance with healthcare regulations and standards to achieve and maintain accreditation
- Proactive in identifying potential areas of non-compliance and implementing corrective actions
- Effective in training staff on compliance protocols and continuous monitoring to prevent survey deficiencies
- Over 4 million Dollar savings annually, operational cost utilization, waste, business specific analysis
- Created and implemented organizational policies and procedures
- Oversaw accounting, budgeting, and financial reporting
- Produced detailed and relevant reports for use in making business decisions
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Spearheaded and implemented new projects to expand scope of engagement
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures
- Successfully negotiated client contract renewals to create increased revenue
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Communicated business performance, forecasts and strategies to investors and shareholders
- Cultivated strong relationships with external partners to foster collaboration and maximize resources
- Healthcare Quality
COVID-19 Unit RN
Care Rev
11.2020 - 04.2023
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families, and medical personnel
- Responded to and documented sudden condition changes in patients with moderate to severe COVID-19 symptoms
- Taken part in development of Patient Care Plans for patients experiencing COVID-19
- Educated patients and families about COVID-19 related illnesses, recommended protective measures and treatments
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery
- Triaged patients and delegated treatment need qualified staff and specialized departments
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Proved successful working within tight deadlines and fast-paced environment
- Adaptable and proficient in learning new concepts quickly and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked flexible hours across night, weekend, and holiday shifts
- Developed and maintained courteous and effective working relationships
Director of Nursing Services
Surgical Partners Affiliates
06.2020 - 11.2020
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect
- Established new policies and updated existing policies to improve the standard of care for patients
- Worked closely with administration to develop and implement best practices to improve patient outcomes
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations
- Oversaw and approved recruitment, hiring and orientation of new nursing staff
- Established and monitored infection control programs to provide a safe, sanitary environment to prevent transmission of disease and infection
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Successfully negotiated client contract renewals to create increased revenue
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures
- Identified department issues to recommend corrective actions
- Planned and assigned workload to 150-person nursing staff to direct patient care
Director of Operations
Facey Medical
06.2018 - 06.2020
- Oversaw day-to-day production activities in accordance with business objectives
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
- Developed systems and procedures to improve operational quality and team efficiency
- Collaborated with senior management to develop and execute long-term corporate goals and objectives
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success
- Developed innovative tool that enabled assessment of cost utilization providing framework for exceeding benchmarks, KPGs by 25% with 60 days
- Met customer service standards and expectations consistently by effectively communicating and actively listening
- Streamlined company processes and procedures while enhancing customer satisfaction
- Raised profits by 33% within 3 months through planning
- Decreased pharmacy waste by $50,000 in the 1st quarter
- Increased profitability by optimizing sales and fulfilling lower overhead costs
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Decreased Employee overtime by 75% within 1st quarter, savings of $121,000 per quarter
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Reduced operational risks while organizing data to forecast performance trends
Nurse Supervisor/House Supervisor/Interim Department Administrator
Kaiser Permanente
12.2016 - 06.2018
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery
- Provided direct nursing care to patients when personnel were short-staffed
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient
- Investigated and reported all incidents per hospital policies
- Designed and implemented standards of care for nursing and patient care
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention, and morale
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
- Managed over 100 nurses and nursing activities in 350+ bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Education
Master of Science - Leadership & Management Science
Western Governors University
Salt Lake City, UT10-2024
No Degree - Certificate of Completion: Business Essentials
Harvard University
Cambridge, MA09.2023
No Degree - Lean Six Sigma Green Belt
Lean Six Sigma
Online05-2023
No Degree - Public Health Nursing
Western Governors University
Salt Lake City, UT12.2022
Bachelor of Science - Nursing and Management & Leadership
Western Governors University
Salt Lake City, UT12.2016
Associate of Applied Science - Registered Nursing
Antelope Valley College
Lancaster, CA05.2001
Skills
- Regulatory and Statutory Compliance
- Clinical Quality Program Standards
- Capital Budget Management
- Clinical System Monitoring
- Strategic Planning
- Performance Optimization Strategies
- Negotiation
- Cross-functional coordination
- Performance metrics
- Leadership training
- Safety management
- Cross-functional team management
- Operations oversight
- Business development
- Growth management
Certification
- National Society of Leadership & Success: Foundation of Leadership
- National Society of Leadership & Success: Advanced Leadership Certificate
- Basic Life Support, American Heart Association
- Advanced Life Support, American Heart Association
- Pediatric Advanced Life Support-American Heart Association
- National Stroke Scale-American Heart Association
- MAB
- CPI
- LA Fire Card
- Pain Management Specialist
- Lean Six Sigma - Green Belt
- Workplace Violence Prevention
- Sexual Harassment
Affiliations
- International Professional Women Society (IPWS)
- National Society of Leadership & Success (NSLS)
- Career Village: Mentorship Program
- Board of Director for First Responder Non-Profit (2023)
Awards
- Cost Reduction: Highest Cost Saving Performer 'Award of Recognition'
- Southern California Permanente Medical Group: Regional 'Care Experience Recognition Program'
- Primary Care Nurse Care & Concern: Highest Performing
- Patient Care Experience Annual Award
- Who's Who of America
- Kaiser Permanente (University of Antelope Valley): 'Recognition for Community Services'
- Antelope Valley Hospital: Annual Award of Excellence 'Best of the Best in Patient Care'
Locations
- Santa Clarita, CA, 92626
- Camp Verde, AZ, 86322
Timeline
Independent Contractor
SOS: Services On Standby
04.2023 - Current
COVID-19 Unit RN
Care Rev
11.2020 - 04.2023
Director of Nursing Services
Surgical Partners Affiliates
06.2020 - 11.2020
Director of Operations
Facey Medical
06.2018 - 06.2020
Nurse Supervisor/House Supervisor/Interim Department Administrator
Kaiser Permanente
12.2016 - 06.2018
No Degree - Certificate of Completion: Business Essentials
Harvard University
Bachelor of Science - Nursing and Management & Leadership
Western Governors University
- National Society of Leadership & Success: Foundation of Leadership
- National Society of Leadership & Success: Advanced Leadership Certificate
- Basic Life Support, American Heart Association
- Advanced Life Support, American Heart Association
- Pediatric Advanced Life Support-American Heart Association
- National Stroke Scale-American Heart Association
- MAB
- CPI
- LA Fire Card
- Pain Management Specialist
- Lean Six Sigma - Green Belt
- Workplace Violence Prevention
- Sexual Harassment
Master of Science - Leadership & Management Science
Western Governors University
No Degree - Lean Six Sigma Green Belt
Lean Six Sigma
No Degree - Public Health Nursing
Western Governors University
Associate of Applied Science - Registered Nursing
Antelope Valley College
Similar Profiles
Elizabeth AndersonElizabeth Anderson
President, Executive Healthcare Consultant at SOS: Services On StandbyPresident, Executive Healthcare Consultant at SOS: Services On Standby
ANESHA HAUGHTONANESHA HAUGHTON
Claims Representative at INTERNATIONAL SOS GOVERNMENT SERVICESClaims Representative at INTERNATIONAL SOS GOVERNMENT SERVICES
Lee Goodson, B.SLee Goodson, B.S
Project Manager at SOS Construction ServicesProject Manager at SOS Construction Services