Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Elizabeth Mark

Eastpointe,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Field Worker

Emergency Response Services, Community Services Department
Eastpointe , MI
2021.06 - Current
  • Managed inventory supplies and equipment used during field operations.
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Collaborated with other technicians on complex projects involving multiple trades.

Secretary

Rose Pest Solutions
Livonia , MI
2020.06 - 2021.06
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Provided administrative support to the Office Manager and other staff members.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over ten drivers.

Head Cashier

Lowes Home Improvment
Warren , MI
2018.05 - 2020.06
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Manager

McDonald's
Roseville , MI
2014.03 - 2018.05
  • Resolved customer inquiries and complaints requiring management-level communication.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Established protocols for tracking tasks, setting deadlines, assigning responsibility, and monitoring progress.

Education

Warren Woods Tower High School
Warren, MI
2017-06

Skills

  • Able to Lift 50 Pounds
  • Appointment Setting
  • Field Operations
  • Forklift Operation
  • Warehouse Picking

Languages

american sign language
Limited

References

References available upon request.

Timeline

Field Worker

Emergency Response Services, Community Services Department
2021.06 - Current

Secretary

Rose Pest Solutions
2020.06 - 2021.06

Head Cashier

Lowes Home Improvment
2018.05 - 2020.06

Manager

McDonald's
2014.03 - 2018.05

Warren Woods Tower High School
Elizabeth Mark