Elizabeth Mark
Eastpointe,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Field Worker
Emergency Response Services, Community Services Department
Eastpointe, MI
06.2021 - Current
- Managed inventory supplies and equipment used during field operations.
- Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
- Collaborated with other technicians on complex projects involving multiple trades.
Secretary
Rose Pest Solutions
Livonia, MI
06.2020 - 06.2021
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Provided administrative support to the Office Manager and other staff members.
- Answered customer requests with information about product availability, shipping information and status updates.
- Supervised driver dispatching, route planning and vehicle tracking for over ten drivers.
Head Cashier
Lowes Home Improvment
Warren, MI
05.2018 - 06.2020
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Assisted other departments when needed by providing additional support during busy periods.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Manager
McDonald's
Roseville, MI
03.2014 - 05.2018
- Resolved customer inquiries and complaints requiring management-level communication.
- Trained employees on additional job positions to maintain coverage of roles.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Established protocols for tracking tasks, setting deadlines, assigning responsibility, and monitoring progress.
Education
Warren Woods Tower High School
Warren, MI06-2017
Skills
- Able to Lift 50 Pounds
- Appointment Setting
- Field Operations
- Forklift Operation
- Warehouse Picking
Languages
american sign language
Limited
References
References available upon request.
Timeline
Field Worker
Emergency Response Services, Community Services Department
06.2021 - Current
Secretary
Rose Pest Solutions
06.2020 - 06.2021
Head Cashier
Lowes Home Improvment
05.2018 - 06.2020
Manager
McDonald's
03.2014 - 05.2018
Warren Woods Tower High School
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