Elizabeth Marquez
Arlington,TX
Summary
Diligent property manager with strong background in overseeing multiple properties and ensuring high tenant satisfaction. Proven ability to manage property operations, including maintenance and tenant relations. Demonstrated skills in budgeting and financial reporting, as well as team leadership and problem-solving.
Overview
10
10
years of professional experience
Work History
Area Property Manager
Preston Hill Real Estate
08.2021 - Current
- Ensured compliance with federal, state, and local laws related to fair housing practices throughout all aspects of property management.
- Streamlined operations for increased efficiency by implementing new property management software and processes.
- Conducted thorough market analysis to establish competitive rental rates that maximized profitability while attracting desirable tenants.
- Developed strong relationships with vendors, securing competitive pricing for maintenance services and supplies.
- Negotiated favorable lease terms with tenants, resulting in higher overall revenue for the company.
- Maintained accurate records of all transactions, including leases, renewals, maintenance requests, and payments received from tenants.
- Organized community events to foster strong relationships between residents and enhance overall satisfaction levels.
- Worked closely with legal counsel to handle eviction proceedings in compliance with local regulations and laws.
- Coordinated move-ins and move-outs to minimize vacancy periods while maintaining high-quality tenant experiences.
- Conducted regular property inspections to maintain safety standards and identify areas of improvement.
- Oversaw capital improvements projects, ensuring timely completion within allocated budgets.
- Managed a diverse portfolio of properties, ensuring timely maintenance and optimal occupancy rates.
- Successfully managed rent collections, reducing delinquency rates through proactive communication and payment plan options.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Inspected community common areas, apartment units and model appearance to address problems.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Negotiated vendor contracts and presented to owners for approval.
- Identified and addressed potential safety issues and liability concerns.
- Responded to escalated resident concerns and issues and monitored resolution.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Developed and maintained relationships with local businesses and community organizations to promote the properties and create a positive image in the market.
- Created reports, recorded contracts and kept employee records in corporate database and accounting software.
Property Manager
Michaelson Group
05.2018 - 12.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Property Manger
MBP Management
08.2015 - 06.2018
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Education
Acheivement Award - Business Administration And Management
St. John's School of Business
Springfield, MA10.1996
Skills
- Strong Customer Relation Skills
- Computer Proficiency
- Data Entry
- Bank Deposits
- Knowledge of LIHTC
- Knowledge of BOND Properties
- Knowledge of One Site
- Knowledge of Entrada/property Solutions
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- TAA
- Bluemoon
- Rent Roll
- Quickbooks Pro
- Yardi
- Rent Push
- Rent Manager
- Computer and software literacy
- Strong communication skills
- Eviction process
- Organizational and planning skills
- Vendor management experience
- Tenant relations
- Property inspections
- Rent collection
- Property management
- Asset management
- Problem-solving abilities
- Multitasking Abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Property Manager
Preston Hill Real Estate
08.2021 - Current
Property Manager
Michaelson Group
05.2018 - 12.2020
Property Manger
MBP Management
08.2015 - 06.2018
Acheivement Award - Business Administration And Management
St. John's School of Business
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