ELIZABETH MARQUEZ
DK Law
Tustin,CA
1
Language
4
years of professional experience
Detail-oriented Legal Operations Specialist with extensive experience in managing personal injury cases and resolving complex reimbursement claims. Oversees over 300 active cases, consistently closing 40-50 monthly while collaborating with attorneys, healthcare providers, and insurance carriers. Skilled in high-value lien negotiations and settlement matters, leveraging strong analytical skills and proficiency in CasePeer, Salesforce, Logics, and Microsoft Excel.
Work History
Lien Resolution Specialist (Legal Operations)
7 Months- Manage 300+ active personal injury cases from intake through settlement distribution.
- Closed 40–50 cases monthly, resolving health insurance, subrogation, workers' compensation, and child support claims.
- Analyzed settlement distributions and negotiated lien reductions, enhancing client recovery while ensuring compliance with legal and contractual obligations.
- Maintained CasePeer records and advanced Excel tracking reports, collaborating with attorneys, providers, carriers, and government agencies to streamline case management.
- Recognized by leadership for exceptional performance, professionalism, and continued growth within the firm.
Quality Assurance Specialist
1 Year 3 Months- Conducted compliance audits of client files, ensuring documentation accuracy and completeness to meet regulatory standards.
- Identified and implemented workflow improvements with Logics CRM and Microsoft Excel to enhance operational efficiency.
- Collaborated with cross-functional teams to resolve documentation discrepancies and improve file accuracy while maintaining strict confidentiality.
- Maintained productivity and quality standards in fast-paced, deadline-driven environment, ensuring confidentiality of sensitive client information.
Operations & Account Coordinator
1 Year 11 Months- Managed operations for major apparel brands including Amiri, Mitchell & Ness, Frank & Eileen, and Beach Riot.
- Assessed warehouse capacity, inventory availability, and operational readiness to align with projected sales growth and staffing requirements.
- Collaborated with warehouse leadership to coordinate inventory, picking, packing, and shipping activities to ensure accurate and timely order fulfillment.
- Managed assigned accounts from purchase order to shipment using proprietary warehouse management software, ensuring timely delivery.
- Collaborated with CEO, VP, and Directors of Operations on sales-growth planning, optimizing capacity and staffing strategies.
Education
Associate of Arts
High School Diploma
Skills
Personal injury management
Lien negotiation
Closed 40–50 cases monthly
Operational compliance strategies
Excel reporting
CasePeer
Legal case management
Salesforce
Executive-level operational planning
Bilingual — English & Spanish
Languages
English & Spanish
Timeline
Lien Resolution Specialist (Legal Operations)
DK Law
01.2026 - CurrentRead More
Quality Assurance Specialist
TaxRise
07.2024 - 10.2025Read More
Operations & Account Coordinator
Ramp Logistics
06.2022 - 05.2024Read More
Katella High School
High School Diploma
Read More
Santa Ana College
Associate of Arts
Read More