Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Marshall

Milwaukee

Summary

Dynamic professional with extensive experience at Disneyworld, specializing in customer service and employee training. Demonstrated success in enhancing guest engagement and optimizing operational processes. Proficient in data entry and conflict resolution, consistently providing exceptional support and promoting team collaboration to meet organizational objectives. Committed to maintaining safety compliance and operational efficiency.

Overview

10
10
years of professional experience

Work History

Cast Member

Disneyworld
Celebration
08.2022 - 05.2025
  • Collaborated with colleagues to ensure efficient operations throughout shifts.
  • Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
  • Trained new cast members on procedures, policies, and safety regulations.

Receptionist/Dispatcher

SP+ Parking
Orlando
08.2022 - 05.2025
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Greeted visitors and provided them with assistance.
  • Assisted with special projects assigned by management when required.

Warehouse Worker

Target
Oconomowoc
09.2020 - 06.2022
  • Inspected damaged goods prior to disposal or return to vendor.
  • Transported goods to designated areas within the warehouse facility.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.

Delivery Driver

Amazon
Sussex
07.2019 - 09.2020
  • Ensured timely delivery of goods while adhering to speed limits and traffic regulations.
  • Resolved customer complaints professionally to maintain positive client relationships.
  • Reported mechanical issues of delivery vehicle promptly to supervisor.
  • Monitored local road changes and construction areas impacting delivery routes.
  • Maintained regular communication with dispatch regarding delays or route issues.

Receptionist

Azim Presswala
West Allis
03.2015 - 07.2018
  • Managed distribution of incoming mail, courier services, faxes, and photocopying requests.
  • Scheduled and confirmed appointments for clients, customers, and visitors.
  • Monitored and ordered office supplies to maintain optimal inventory levels.
  • Performed accurate data entry into various computer systems within deadlines.
  • Handled incoming calls, relayed messages, and directed calls to appropriate personnel.
  • Anticipated supply needs by checking stock levels and verifying receipt of orders.
  • Coordinated scheduling of meetings for management team to optimize time management.

Education

Accounting and Finance

Wilmington University
New Castle, DE

Skills

  • Customer service and support
  • Employee training and development
  • Data entry and management
  • Inventory control
  • Safety compliance
  • Time management strategies
  • Conflict resolution techniques
  • Communication skills
  • Team collaboration
  • Guest engagement strategies
  • Appointment scheduling
  • Quick learning ability

Timeline

Cast Member

Disneyworld
08.2022 - 05.2025

Receptionist/Dispatcher

SP+ Parking
08.2022 - 05.2025

Warehouse Worker

Target
09.2020 - 06.2022

Delivery Driver

Amazon
07.2019 - 09.2020

Receptionist

Azim Presswala
03.2015 - 07.2018

Accounting and Finance

Wilmington University

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