Elizabeth Martin
Rialto,USA
Summary
Homeless Services Assistant with over two decades of experience in diverse sectors, including government, private, and non-profit organizations. Possesses a rich skill set in event management, bookkeeping, and customer service, alongside strong computer proficiency and adaptability. Demonstrates a deep commitment to supporting individuals through effective communication and problem-solving, aiming to enhance service delivery and community impact.
Overview
24
24
years of professional experience
Work History
Employment Program Rep – adjudicator
Employment Development Department
05.2009 - Current
- Company Overview: Government Agency for Unemployment/Disability Insurance – State of California
- Develop streamlined methods for case review, enhancing efficiency in benefit eligibility determinations and improving overall department productivity
- Resolve eligibility issues efficiently, making timely determinations and communicating decisions effectively to claimants and employers
- Guide individuals through UI benefit claims process, ensuring they understand their rights and responsibilities under the program
- Develop streamlined methods for case review and investigation, enhancing overall efficiency in benefit eligibility determinations
- Conduct thorough UI eligibility interviews, analyze complex cases, and make informed decisions based on laws and policies, ensuring fair benefit determinations
- Meticulously review and investigate UI claims, identifying potential fraud and processing overpayments to maintain program integrity and compliance
- Government Agency for Unemployment/Disability Insurance – State of California
Wardrobe/Personal Assistant For Bob Marley Festival and Raggamuffin Festivals
Yellow Wall Productions, inc
02.2001 - 02.2012
- Personal Assistant for MC Amlak Tafari of 2-3 Day Annual Reggae Festival at Long Beach Sports Arena
- Handled financial responsibilities, managing invoices, cash expenses, and receipts, contributing to efficient expense management for festival MC
- Provided comprehensive personal assistance, from talent transportation to ensuring MC satisfaction throughout the festival process
- Streamlined communication between departments, optimizing time management and fostering a cohesive work environment for successful events
- Orchestrated seamless communication between MC, production teams, and vendors, ensuring smooth festival operations and enhancing overall event quality
Bookkeeper
tpe, inc
05.2007 - 02.2008
- Company Overview: Fulfillment company for 20th Century Fox Christian Music and Films Division
- Assisted the Owner and staff with daily operations and maintained general accounting and office duties
- Reorganized filing systems to prepare for a new business venture
- Managed human resources and employee benefits record retention
- Collected information from new and existing employees to maintain accurate employee files and processed bi-weekly payroll
- Maintained accounts payable by collecting proper information to ensure accurate payments to vendors and government agencies
- Collected and input data for invoicing customers/vendors for merchandise received, and retained complete invoice packages for records and future reference
- Researched and resolved issues with payable bills and invoices to ensure correct totals owed and received
- Worked with state, city, and other government agencies to update and maintain compliance with laws during annual audits
- Collected and researched banking information and transactions to complete monthly reconciliation and financial reporting on a cash basis using QuickBooks
- Fulfillment company for 20th Century Fox Christian Music and Films Division
Bookkeeper
Center for Long Beach
01.2006 - 01.2007
- Company Overview: Non-Profit Organization
- Assisted the Executive Director and staff with daily operations and general office duties
- Collected and maintained accurate employee files and processed bi-weekly payroll in compliance with legal requirements
- Managed vendor and government invoices for weekly payments and contracts
- Established and maintained monthly recurring donations via the internet and recorded daily one-time and recurring donations
- Entered information into the LA County website for contract billing and service payments per grant contracts
- Collected data for percentage allocations for monthly rent and CAM charges and issued invoices with backup documentation for tenants’ rent
- Used payroll, monthly expenses, rent, and CAM charges information for monthly cost allocations on an accrual basis, adhering to non-profit rules
- Conducted monthly bank reconciliations and closed the books to complete financial reporting for monthly board meetings
- Non-Profit Organization
Production Manager
Concrete Images, Inc
02.2003 - 04.2004
- Company Overview: Full-service Film and Video Production Company
- Prepared and maintained pre-production to post production of music videos, commercials, auto industrials and film productions from beginning to end
- Working in pre-production for Agencies from Netherlands, Germany, France and the US
- Arranged travel arrangements, Client Services from arrival to departures
- Handled/maintained issues with insurance, permits, and vendor inventory of production equipment, products and vehicles during projects
- Held and participated in choosing open casting calls for talent for projects
- Ensured studio teacher for young talent was executed per California Laws for child welfare
- Made sure craft service was up and running and maintained for cast and crew during production
- Completed post-production duties to complete financials and payroll
- Full-service Film and Video Production Company
Education
general education - Information Systems and Computers
Long Beach City College
Long Beach06.2002
general education -
Mt san antonio college
06.1990
general education -
Santa Monica College
Santa Monica12.1989
Skills
- Excellent/Empathetic Customer Service
- Comfortable Using Phone Communications
- Multitasker
- Advanced Computer Skills
- Team Player
- Work Well Independently
- Able To Work In Fast Paced Environment
- Quick Learner
Totalcollegecredits
70 units
Timeline
Employment Program Rep – adjudicator
Employment Development Department
05.2009 - Current
Bookkeeper
tpe, inc
05.2007 - 02.2008
Bookkeeper
Center for Long Beach
01.2006 - 01.2007
Production Manager
Concrete Images, Inc
02.2003 - 04.2004
Wardrobe/Personal Assistant For Bob Marley Festival and Raggamuffin Festivals
Yellow Wall Productions, inc
02.2001 - 02.2012
general education - Information Systems and Computers
Long Beach City College
general education -
Mt san antonio college
general education -
Santa Monica College