Summary
Work History
Skills
Timeline
Generic

Elizabeth Martinez

Santa Clarita,CA

Summary

Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. And Performance history of developing strong collaborative relationships and delivering impressive results. Hardworking and passionate. Ready to help the team achieve company goals.

Work History

Sales Associate Specialist

Walmart
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Achieved or exceeded company-defined sales quotas

Server

Dennys Restaurant
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Sandwich Artist

Subway
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Kept workplace clean and organized in line with restaurant policies.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Monitored inventory and requisitioned low-stock items.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Accurately operated cash register to process customer payments.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Skills

  • Retail Sales Customer Service
  • Calm and Professional Under Pressure
  • Process Optimization
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Self-Motivated
  • Dependable and Responsible

Timeline

Sales Associate Specialist

Walmart

Server

Dennys Restaurant

Sandwich Artist

Subway
Elizabeth Martinez