Elizabeth Mascarenas
Aurora,CO
Summary
To obtain a position in which I can use my experience with administrative, medical, and personal skills to benefit my employer. I'm willing to increase my knowledge through on the job training in parallel to my continued education credits that are required. Authorized to work in the US for any employer
Overview
22
22
years of professional experience
Work History
Supervisor
Colorado’s helping hand
05.2022 - Current
- Scheduling caregivers with clients.
- In charge of doing Supervisory visits.
- Contacting case managers regarding PAR.
- Knowledge of Sandata and medicaid billing.
- In charge of training caregivers to care for our clients.
- Reviewed charts to make sure all intakes were done properly.
- In charge of running criminal back round checks on our new hire employees.
Patient Care Coordinator
Grossman Capraro Plastic Surgery
07.2020 - 05.2022
- Check patients in, complete all paperwork, answer phones, take photos of the patient and upload all photos to patients charts.
- Prepared all charts or electronic medical records for clinic, along with providing or requesting additional documentation for patient care while stay in compliance with HIPPA requirements.
- Verified insurance eligibility, network status, requested referrals in addition to all insurance authorization.
- Work all billing reports and provided patient quotes and collected patient balances.
- Scheduled appointments, surgeries, and followed through with doctor's orders. Assisted with patient care by providing efficient flow of clinic.
Medical Liaison
Plastic Surgery Clinic
02.2004 - 01.2020
- Collaborated with medical staff to ensure a seamless transition from registration to treatment for patients in the emergency department.
- Ensured accurate record-keeping by updating patient files with pertinent medical information and treatment plans.
- Established strong relationships with physicians to enhance collaboration between medical professionals working towards seamless patient care delivery.
- Enhanced collaboration between departments by serving as a liaison between sales teams and other internal stakeholders such as finance or operations.
- Promoted patient education by explaining medical conditions, treatments, and preventative measures in an easily understood manner.
- Provided life-saving assistance through timely delivery of pre-arrival instructions to callers in medical emergencies.
- Served as a liaison between patients, families, and medical staff, fostering clear communication during critical moments.
- Maintained compliance with federal regulations by keeping current on changes in the healthcare industry affecting medical billing practices.
- Managed complex cases involving multiple medical issues or psychosocial challenges by utilizing critical thinking skills and professional expertise in discharge planning processes.
- Served as a primary liaison between patients and their healthcare providers, ensuring continuity of care and seamless transitions between settings.
- Assisted in maintaining accurate medical records, ensuring confidentiality and compliance with HIPAA regulations.
- Assisted in diagnosing medical conditions through comprehensive examinations and administering appropriate treatments.
- Maintained accurate documentation of patient conditions, treatments, and responses in electronic medical records to support continuity of care.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Enhanced overall team performance by promoting collaboration and sharing best practices among Medical Reviewers, resulting in improved efficiency and consistency in work processes.
- Transported patients throughout medical center using appropriate modes of transportation and patient identification protocols.
- Managed cases involving complex medical histories by collaborating with physicians and other healthcare professionals to ensure comprehensive care for patients.
- Collaborated with medical professionals to ensure high-quality patient care, addressing any concerns or issues in a timely manner.
- Aided physicians in the diagnosis process by accurately recording patient symptoms and medical histories.
Education
Bachelor's degree - General Studies
Metropolitan State University of Denver
Denver, CO05.2013
Associate's degree - General Studies
Community College of Denver
Denver, CO01.2002
High school diploma - General Studies
Metro North High School
Denver, CO05.1999
Skills
- ICD Coding
- Documentation review
- HIPAA
- Electronic health records (EHR) management
- Transcription
- Data entry
- Home care
- Healthcare management
- Credentials
- Patient Care
- Microsoft Powerpoint
- Medical Scheduling
- Motivational interviewing
- Customer service
- Anatomy knowledge
- Computer skills
- Administrative experience
- Working with adult populations
- Medical records
- Medicare
- Front desk
- EMR Systems
- Patient assessment
- Phone Etiquette
- Productivity software
- Clinic experience
- Medication administration
- ICD-10
- Medical Office Specialist (10 years)
- Time management
- CPT Coding
- Quality Assurance
- Medical Billing
- Appointment scheduling
- Care plans
- Caregiving
- Auditing
- Medical terminology
- Epic
- Financial auditing
- Clerical experience
- Office experience
- Vital Signs
- ICD-9
- QuickBooks
- Patient service
- Communication skills
- Medical administrative support
- Organizational skills
- Typing
- OR experience
- Medical Office Experience
- Anatomy Knowledge
- Medical office experience
- Safety plans
- Triage
- Financial management
- EClinicalWorks
- Microsoft Office
- Home & community care
- Clerical Experience
- Supervising experience
- Significant experience collaborating with patients, insurance companies, physician's and hospital personnel Advanced sense of patients' needs and willingness to not only meet these needs but exceed them Very efficient and effective in responding to several demeanors while maintaining cheerful outlook always
- Plastic surgery
- Medical coding
- Vital signs
- Discharge planning
- Medical Coding
- ICD coding
- Math
- Quality assurance
- Working with people with developmental disabilities
- RN experience - RN experience (More than 5 years)
- ICD-10 coding
- Leadership
- Management
- Patient care
- Microsoft Excel
- Medical scheduling
- Computer operation
- Microsoft Word
- Attention to detail
- SharePoint
- Strong ability to learn quickly, knowledge of medical terminology and able to maintain an energetic pace while multitasking for long periods of time without compromising the quality or results of my work Understands and utilizes etiquette communications skills
- Outpatient
- Medical Records
- Insurance Verification
- Phone etiquette
- Windows
- Home health
- Meditech
- Long term care
- Resident's rights
- EMR systems
- Juniper
Certification
- Driver's License February 2023 to October 2028
- Registered Nurse May 2013 to September 2027
- CPR Certification
- Certified Medical Assistant May 2002 to May 2013
- Compact State Nurse License
- Non-CDL Class C
Languages
English
Timeline
Supervisor
Colorado’s helping hand
05.2022 - Current
Patient Care Coordinator
Grossman Capraro Plastic Surgery
07.2020 - 05.2022
Medical Liaison
Plastic Surgery Clinic
02.2004 - 01.2020
Bachelor's degree - General Studies
Metropolitan State University of Denver
Associate's degree - General Studies
Community College of Denver
High school diploma - General Studies
Metro North High School