Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Masselli

Simpsonville,SC

Summary

Proven multitasker and team collaborator, I enhanced guest experiences at Kitchen Sync by leveraging exceptional customer service and time management. My background includes streamlining operations at Detyens Shipyards Inc., where I prioritized confidentiality and efficiency. Skilled in both compassionate communication and administrative tasks, I consistently exceed employer expectations without compromising service quality.

Overview

2
2
years of professional experience

Work History

Server

Kitchen Sync
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Administrative Assistant

Detyens Shipyards Inc.
10.2023 - 01.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Tanning Key Holder

Sun Tan City
05.2023 - 09.2023
  • Supported store manager with administrative tasks such as order processing, stock management, pricing updates.
  • Ensured compliance with state regulations related to sanitation, employee certifications, and facility inspections.
  • Opened and closed the salon according to established protocols, securing premises at the end of each day for added security measures.
  • Utilized exceptional multitasking skills to manage multiple clients, ensuring timely appointments and reduced wait times.

Assistant Bar Manager

Nonesuch River Golf Club
05.2022 - 09.2023
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
  • Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
  • Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.

Education

The University of Alabama
Tuscaloosa, AL

Skills

    Strong Work Ethic

    Exceptional customer service

    Guest Engagement

    Memory retention

    Data entry proficiency

    Compassionate communication

Languages

Spanish
Professional Working

Timeline

Server

Kitchen Sync
01.2024 - Current

Administrative Assistant

Detyens Shipyards Inc.
10.2023 - 01.2024

Tanning Key Holder

Sun Tan City
05.2023 - 09.2023

Assistant Bar Manager

Nonesuch River Golf Club
05.2022 - 09.2023

The University of Alabama

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Elizabeth Masselli