Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Elizabeth Matznick

Bremen,GA

Summary

Resourceful individual with a versatile background in customer service and healthcare. Known for strong communication and attention to detail, contributing to effective customer service and satisfaction. Highly adaptable to meet the demands of a busy office setting.

Overview

3
3
years of professional experience

Work History

Office Assistant

Xtreme Customs
Carrollton, GA
07.2024 - Current
  • Optimized office operations by streamlining workflows and maintaining organized filing systems.
  • Handled customer inquiries and supported order processing with prompt responses.
  • Developed engaging social media content across platforms including Instagram, Facebook, and TikTok.
  • Managed social media accounts to enhance brand engagement and visibility.
  • Delivered comprehensive administrative support through efficient document preparation and filing.
  • Executed payroll processing using advanced software while ensuring accuracy in employee records.

CNA

Carillon Oaks
Heflin, AL
03.2023 - 01.2024
  • Supported residents in daily activities, focusing on hygiene and mobility assistance.
  • Monitored vital signs, promptly notifying nursing staff of any changes.
  • Communicated care needs clearly to residents and families.
  • Ensured a safe environment by following infection control protocols.
  • Offered companionship to enhance resident well-being.
  • Collaborated with the healthcare team to execute tailored care plans.
  • Responded swiftly to patient call lights, addressing requests efficiently.
  • Showcased customer service skills in interactions with patients and families.

Assistant Manager

Starbucks
Bremen, GA
03.2022 - 03.2023
  • Supervised daily operations, ensuring efficient workflow and enhanced customer satisfaction.
  • Trained and mentored new team members on company policies and procedures.
  • Managed inventory levels and ordered supplies to meet operational needs.
  • Resolved customer complaints promptly, fostering a positive store atmosphere.
  • Oversaw shift scheduling and task assignments to optimize team performance.
  • Developed initiatives that elevated overall customer satisfaction ratings.
  • Advanced from barista to assistant manager through demonstrated leadership.

Education

High School Diploma -

Georgia Connections Academy
Duluth, GA
05-2023

Skills

  • Office management
  • Document preparation
  • Payroll administration
  • Social media management
  • Customer relationship management

Affiliations

  • Water Activities
  • Decorating
  • Shopping
  • Family Time

Accomplishments

  • Graduated High School 1 year early
  • Beta Club Participant

References

References available upon request.

Timeline

Office Assistant

Xtreme Customs
07.2024 - Current

CNA

Carillon Oaks
03.2023 - 01.2024

Assistant Manager

Starbucks
03.2022 - 03.2023

High School Diploma -

Georgia Connections Academy