Elizabeth Mauricio

• Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
• Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
• Prepared tax and title documents to submit legal transfer work to DMV.
• Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
• Received and processed paperwork for titles, new license plates, and renewals.
• Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
• Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
• Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
• Collected taxes and fees, submitted payments and issued receipts.
• Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
• Handled cash and credit card payments accurately.
• Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
• Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
• Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
• Analyzed title documents to identify potential issues and resolve any discrepancies.
• Entered title and vehicle information into database.
• Collaborated with various departments to ensure smooth workflow for title processing and delivery.
• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.
• Created a centralized filing system that allowed easy access to pertinent information about each client''s vehicle title status or history.
• Performed data entry and other administrative tasks to keep records and files organized and accurate.
• Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
• Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
• Increased team efficiency through cross-training initiatives, fostering a versatile workforce capable of handling multiple responsibilities within the department.
• Streamlined title processing by efficiently managing documentation and maintaining accurate records.
• Calculated and remitted state sales tax, service, and other charges.
• Worked well in a team setting, providing support and guidance.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.
• Resolved problems, improved operations and provided exceptional service.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
• Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
• Prepared tax and title documents to submit legal transfer work to DMV.
• Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
• Received and processed paperwork for titles, new license plates, and renewals.
• Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
• Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
• Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
• Collected taxes and fees, submitted payments and issued receipts.
• Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
• Assisted in preparation of title insurance policies and title commitments.
• Created legal documents such as deeds, mortgages and leases based on title search results.
• Handled cash and credit card payments accurately.
• Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
• Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
• Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
• Analyzed title documents to identify potential issues and resolve any discrepancies.
• Entered title and vehicle information into database.
• Collaborated with various departments to ensure smooth workflow for title processing and delivery.
• Organized and prepared tax and title documents to transfer ownership of property.
• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.
• Performed data entry and other administrative tasks to keep records and files organized and accurate.
• Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
• Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
• Increased team efficiency through cross-training initiatives, fostering a versatile workforce capable of handling multiple responsibilities within the department.
• Educated clients on the importance of title integrity by explaining the risks associated with incorrect or missing documentation.
• Streamlined title processing by efficiently managing documentation and maintaining accurate records.
• Calculated and remitted state sales tax, service, and other charges.
• Reduced data entry errors by implementing a rigorous quality control process for all documentation submissions.
• Managed and reconciled accounts to finalize accurate and complete financial transactions.
• Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
• Kept up-to-date with state and federal regulations to prevent errors and fraud.
• Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
• Worked well in a team setting, providing support and guidance.
• Proven ability to develop and implement creative solutions to complex problems.
• Cultivated interpersonal skills by building positive relationships with others.
• Passionate about learning and committed to continual improvement.

Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.

• Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
• Resolved customer complaints professionally, addressing concerns promptly and effectively.
• Communicated with customers to resolve common title issues.
• Reduced turnaround time for title issuance by streamlining the application process and eliminating errors.
• Maintained positive working relationships with local dealerships, fostering open communication channels for streamlined transactions.
• Educated customers about state-specific requirements for vehicle titling processes, clarifying any confusion or misunderstandings they may have had throughout the process.
• Performed routine data entry or document management.
• Informed customers by mail or telephone of additional steps needed to obtain licenses.
• Managed financial transactions accurately, balancing cash drawers and preparing deposits daily.
• Enhanced office productivity by managing a high volume of title applications and paperwork daily.
• Organized and prepared tax and title documents to transfer ownership of property.
• Contributed to smooth workflow in the office by cross-training in other departments as needed.
• Prepared tax and title documents to submit legal transfer work to DMV.
• Simplified processes for lien releases, helping customers navigate complicated situations more easily.
• Updated operational records or licensing information using computer terminals.
• Stayed up-to-date on Texas laws and licensing requirements to complete accurate and efficient reviews.
• Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
• Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Processed salvage titles efficiently, assisting insurance companies with claims related to total loss vehicles.
• Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
• Promoted compliance with state regulations by keeping current on legislative changes affecting DMV procedures.
• Provided training to new Title Clerks, ensuring thorough understanding of policies, processes, and best practices.
• Collaborated with team members to maintain proper inventory levels of registration materials and supplies.