Elizabeth May
Phoenix,AZ
Summary
Experienced General Manager with a proven track record in on-site operations and travel management. Successfully oversaw the onboarding and offboarding processes, ensuring a seamless transition for new hires and departing employees. Expertly managed payroll, scheduling, training, stock inventory, and overall park operations. Thrived in a fast-paced environment, delivering exceptional results while maintaining a strong focus on customer satisfaction and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
FUN BOX-Scottsdale, AZ
02.2022 - Current
- I am currently the general manager for Funbox (world's largest bounce house)
- I help to manage stock, training, scheduling, payroll and private parties/events
- I have Knowledge in amusement park safety and operations, as well as guest satisfaction resulting in return customers.
Kid Care Attendant
Vasa Fitness-Glendale, AZ
10.2019 - Current
- I worked as a kid are attendant taking care of members children as they worked out or attended personal training
- I did activities such as art, science, and group exercise with the children.
Customer Service Representative
TTEC-Phoenix, AZ
08.2018 - 01.2019
- I worked as a T mobile sales customer service representative a Spoke with potential customers about plans, phones, watches an anything else they may want to know about T-Mobile.
Sales Associate/tunnle loader
Raceway carwash-Scottsdale, AZ
02.2018 - 07.2018
- Experience in sales: Sold and maintained monthly car wash memberships
- Cleaning experience: Cleaning duties such as sweeping the lot, taking out the trash, cleaning the bathrooms, and I worked with stronger chemicals such as metal cleaner to clean the car wash's tunnel
- Cash handling experience: I assisted my manager in counting the cash at closing
- Worked in sales, selling Monthly passes
- Greeted customer
- Offered knowledge about Pricing on monthly passes as well as the different daily washes.
Caregiver
ANGELS ON DUTY-Phoenix, AZ
03.2017 - 10.2017
Education
Massage therapist in Massage therapy -
Arizona College
Phoenix, AZ01.2018
High school or equivalent -
E Institute
Phoenix, AZ04.2015
Skills
- Customer Care
- Customer Support
- Payroll
- Food Safety
- Management
- Profit & Loss
- Workday
- Microsoft Office
- HRIS
- Supervising experience
- Leadership
- Communication skills
- Time management
- Computer skills
- Hospitality
- Cash handling
Certification
- CPR/First Aid, 04/01/20, 04/01/22
- Food Safety Certification, 05/01/23, 05/01/28
Assessments
Sales skills, Proficient, 07/01/20, Influencing and negotiating with customers
Timeline
General Manager
FUN BOX-Scottsdale, AZ
02.2022 - Current
Kid Care Attendant
Vasa Fitness-Glendale, AZ
10.2019 - Current
Customer Service Representative
TTEC-Phoenix, AZ
08.2018 - 01.2019
Sales Associate/tunnle loader
Raceway carwash-Scottsdale, AZ
02.2018 - 07.2018
Caregiver
ANGELS ON DUTY-Phoenix, AZ
03.2017 - 10.2017
Massage therapist in Massage therapy -
Arizona College
High school or equivalent -
E Institute
- CPR/First Aid, 04/01/20, 04/01/22
- Food Safety Certification, 05/01/23, 05/01/28
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