To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Business Office Administrator
Albany Dental Care
07.2000 - 03.2023
Developed strong professional relationships with external stakeholders, such as clients and suppliers, through effective communication and negotiation skills.
Created Social Media platform- ultimately gaining a large following.
Contributed towards developing and executing comprehensive marketing campaigns ultimately expanding company's customer base and increasing brand awareness.
Advanced insurance knowledge - Coding, Billing, and Verification
Managed Medicaid Claims for 300+ patients with a 98% approval rate.
Use of Technical Writing for creating Standard Operating Procedures, Employee Handbooks, Press Releases, Magazine Articles, Company Documents, Proposals, and Website Information.
Accounts receivable/payable, payroll, and budget execution.
Safeguarded sensitive information through implementing strict data security measures for both physical files and electronic systems - HIPAA, OSHA, PCI, and Informed Consent Officer.
Reconciled account files and produced monthly reports.
Contributed to a positive work environment by promoting team building and conflict management through the use of strategic leadership.
Education
Alternative Teacher Certification - Teaching Strategies, Preparation, & Knowledge.
ITeach Louisiana
Online - Louisiana
08.2024
Bachelor of General Studies - Multidisciplinary Studies
Southeastern Louisiana University
Hammond, LA
12.2020
Skills
Human Resources
Leadership and supervision
Strategic Planning
Project Management
Legal Compliance
Race and ethnicity knowledge
Oral communication
Claims review
Federal laws knowledge
Workshop coordination
Training facilitation
Treatment Planning
Timeline
Business Office Administrator
Albany Dental Care
07.2000 - 03.2023
Alternative Teacher Certification - Teaching Strategies, Preparation, & Knowledge.
ITeach Louisiana
Bachelor of General Studies - Multidisciplinary Studies