Summary
Education
Skills
Timeline
Work History
Dates
Overview
Generic
Elizabeth McCarthy

Elizabeth McCarthy

Portland,OR

Summary

Seeking a challenging Position that encourages growth through teaming and experience Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Education

GED -

Clackamas Community College
Oregon City, OR
03.2022

Skills

  • Marketing Skills
  • Shipping/Receiving Skills
  • Clear Confidential Communication
  • Strong Customer Service Skills
  • Excellent Interpersonal Skills
  • Detail Oriented
  • Precise Activity Reports
  • Time Management
  • Conflict Resolution Skills
  • Strong Organization Skills
  • Self-Motivated, Continuous
  • Teamwork and Collaboration
  • Problem-solving skills
  • Reliable and punctual
  • Store Opening and Closing
  • Retail Store Operations
  • Merchandise Display
  • Shipment Processing
  • Honest and Dependable
  • Positive Customer Engagement
  • Team Cooperation
  • Goal-Driven
  • Team Leadership
  • Inventory and Stocking

Timeline

Part-time sales associate

Home Goods
11.2023 - Current

CSR associate

Walmart
02.2008 - 06.2009

Third Key member of management

GOODWILL
09.2007 - 01.2008

Store Manager

FAMILY DOLLAR
05.2005 - 07.2005

Store Manager

DOLLAR GENERAL
08.2001 - 09.2004

Marketing Aide/Marketplace Manager

BOYNTON BEACH MAU
04.1993 - 06.2001

GED -

Clackamas Community College

Work History

Part-time sales associate

Home Goods
11.2023 - Current
  • Sales/exchanges/refunds, processing and flowing of merchandise from trucks weekly
  • Customer services, inventory.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Marketing Aide/Marketplace Manager

BOYNTON BEACH MAU
04.1993 - 06.2001
  • Moving scheduled shows into/out of Mall, hiring/training employees for Information desk, schedules, dispatching security and maintenance for merchants, deposits, sales of Mall gift cards, customer services, scheduling Non-Profit monthly for Community Booth, scheduling display cases for merchants, supervised events, Mall decorations for holidays.

CSR associate

Walmart
02.2008 - 06.2009
  • Customer services, sales, order/restocking items, price changes, floor moves/displays, stock work, inventory.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Third Key member of management

GOODWILL
09.2007 - 01.2008
  • Open/close store, sales, customer services, refunds/exchanges, store deposits, price changes, displays, in-store signage.
  • Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
  • Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
  • Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
  • Managed cash register operations accurately, ensuring timely transactions and minimal errors.
  • Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
  • Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for the store''s operations.
  • Resolved escalated customer complaints professionally, retaining their business while upholding company policies.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Store Manager

FAMILY DOLLAR
05.2005 - 07.2005
  • Customer service, sales, hiring/training employees, doing employee reviews
  • Scheduling, open/close store, store deposit, shipping/receiving merchandise, ordering supplies, order/restock floor merchandise, price changes, floor moves, resolving problems, in-store signage, inventory.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Store Manager

DOLLAR GENERAL
08.2001 - 09.2004
  • Sales, customer service, scheduling, open/close store, hire/training employees, order store supplies/re-order floor merchandise, price changes, floor moves, store deposits, shipping/receiving merchandise, in-store signage, inventory, resolving problems, employee reviews.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Dates

  • 01/01/2023, Present
  • 01/01/2006, 01/01/2009
  • 01/01/2007, 01/01/2008
  • 01/01/2005, 01/01/2005
  • 01/01/2001, 01/01/2004
  • 01/01/2001, 01/01/1993

Overview

31
31
years of professional experience

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