Elizabeth McCashen
La Pine
Summary
Detail-oriented housekeeper with over 10 years in the hospitality industry. Skilled in training staff, implementing cleaning procedures, and ensuring safety compliance. Committed to delivering exceptional guest experiences and maintaining high standards in all operations.
Overview
15
15
years of professional experience
Work History
Housekeeper
Bennington Properties
Sunriver
02.2020 - Current
- Cleaned vacation rentals to high standards, ensuring guest readiness.
- Utilized cleaning supplies and equipment safely across diverse environments.
- Reported maintenance issues promptly, enhancing guest satisfaction.
- Trained new staff in cleaning protocols and standards, fostering team efficiency.
Housekeeping Supervisor
Sunriver Resort
Sunriver
05.2014 - 01.2020
- Supervised daily housekeeping operations in a resort environment.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Inspected vacation rental homes and condos for cleanliness and adherence to standards.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Housekeeper
Sunriver Resort
sunriver
06.2010 - 05.2014
- Utilized cleaning supplies and equipment safely and effectively in various settings.
- Reported maintenance issues promptly to ensure guest satisfaction.
- Collaborated with team members to streamline housekeeping processes.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
Associate of Applied Science - Hospitality And Tourism Management
Central Oregon Community College
Bend, OR06-2010
Skills
- Cleaning procedures
- Emergency reporting
- Supplier management
- Team training
- Quality inspection
- Customer service
Timeline
Housekeeper
Bennington Properties
02.2020 - Current
Housekeeping Supervisor
Sunriver Resort
05.2014 - 01.2020
Housekeeper
Sunriver Resort
06.2010 - 05.2014
Associate of Applied Science - Hospitality And Tourism Management
Central Oregon Community College