Elizabeth McClure
Waterford,WI
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Office Manager
Cho's Martial Arts School
Greenfield, WI
01.2010 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Filed paperwork and organized computer-based information.
- Handled incoming and outgoing mail, email and faxes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated events and worked on ad hoc projects.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Executed basic banking and bookkeeping tasks.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Education
Associate of Science - Criminal Justice
MATC
Milwaukee WISkills
- Budgetary Planning
- Office Management
- Policy and Procedure Modification
- Profit and Loss Statements
- Deposit Collection
- Executive Calendars
- Vendor Liaising
- Client Correspondence
- Office Supplies and Inventory
- Inquiry Requests
- Remote Work Coordination
- Special Event Projects
Timeline
Office Manager
Cho's Martial Arts School
01.2010 - Current
Associate of Science - Criminal Justice
MATC
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