Elizabeth McDonald
Pitkin,Louisiana
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Security Specialist
Valiant Integrated Services
08.2020 - Current
- Utilizes the Defense Information System for Security (DISS) to verify security clearances prior to providing access to restricted areas
- Reviews visit request to classified areas within the facility
- Issues visitor badge depending on what classification their training or meeting
- Downloads request for access and access list from authorized networks and uploads it on a different computer without internet access
- Conducts physical security checks of facility to ensure it is secure
- Unlock/Lock doors or gates when instructed to do so
- Set ICID’s alarm at the end of the day to ensure that no one enters the facility unless they have a badge and a code to get into the facility
- Checks safes and PDS boxes to ensure they and secure
- Send and receive emails to coordinate training requests
- Monitor cameras on Symmetry System in and around the facility
- Performs a wide variety of administrative, clerical and office automation duties using army websites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere.
Facility Monitor
Valiant Integrated Services
07.2003 - 08.2020
- Ascertains the nature of business with soldiers and visitors to determine the access that is required by utilizing Defense Information System for Security (DISS)
- Receives, reviews, and processes visit requests for access to classified facilities
- Ensures all requests are reviewed for accuracy and completeness of information
- Create visitor access badges at the appropriate security clearance level for visitor
- Monitor dates of security clearance investigations for personnel with and without access to classified information and ensures periodic reinvestigations are submitted as required
- Monitors Operations Group critical assets using closed-circuit television and notifies the appropriate emergency service when required
- Conducts physical security checks of operations group facilities ensuring that all facilities are always secured
- Notifies appropriate agency in the event of abnormality
- Applies information security policies, principles, and practices to ensure that customers’ personal identifiable information (PII) is secured safely in Symmetry and DISS
- Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements for the Access Control CCTV system
- Provides assistance to customers regarding status and coordination of technical issues and resolves customer application problems in response to reported or observed incidents and ensures critical business activities are carried out.
- Reported building issues to building management to reduce safety concerns.
- Managed access control systems, ensuring only authorized personnel entered the premises.
- Proactively addressed any maintenance requests from staff members, attending to them in a timely manner to minimize disruptions in their workday.
Education
High School Diploma -
Pitkin High School
Pitkin, Louisiana01.2001
Skills
- Time Management
- Adaptability
- Customer Service
- Teamwork
- Organization
- Computer Literacy
- Access Control
- Professionalism
- CCTV Monitoring
References
- David Roberts, Knowledge Manager, 337-531-8867
- Maynard Cullop, Assistant Operations Branch Chief, 337-531-0960
Timeline
Security Specialist
Valiant Integrated Services
08.2020 - Current
Facility Monitor
Valiant Integrated Services
07.2003 - 08.2020
High School Diploma -
Pitkin High School
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