Elizabeth McElroy

• Operated single needle and multi-needle industrial sewing machines to assemble apparel components.
• Monitored production output levels and reported any issues to supervisor promptly.
• Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
• Followed safety procedures while operating machinery at all times.
• Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
• Contacted maintenance team for machine repairs or mechanical issues.
• Ensured that all garments were sewn together properly using correct stitches and techniques.
• Inspected finished products for defects in stitching or material quality.
• Repaired or replaced seams, pockets, zippers, bar tacks, and lining with sewing machines and hand stitching.
• Provided guidance and instruction to other team members in the use of equipment and processes.
• Communicated effectively with supervisors and team members regarding progress updates or potential problems encountered during production runs.
• Customized standardized pieces to meet individual customer demands.

• Processed sales transactions and handled cash and credit card payments accurately and efficiently.
• POS system and external card reader was used to complete and track all transactions.
• Organized store shelves according to product type and size.
• Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
• Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
• Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
• Managed store security systems including surveillance cameras and alarm systems.
• Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
• Maintained security and integrity of store checkbook to process delivery payments and records.
• Identified defective, incorrect, or missing merchandise and promptly reported to supervisor

• Participated in training programs designed to improve job performance.
• Picked up and delivered automotive parts, equipment, tools, and accessories from or to wholesale accounts, dealerships, and body shops.
• Verified accuracy of all orders before leaving the store.
• Ensured safe operation of company vehicles at all times by following established safety policies and procedures; maintained a clean driving record for the duration of employment.
• Adhered to assigned routes and time schedules by using a GPS navigation system.
• Presented order bills, collected payment, and obtained customer signature on receipt for pickup or delivery.
• Collaborated with supervisors on any changes or concerns related to delivery schedules.
• Unloaded, organized, and stocked shelves with incoming inventory, and assisted in providing in-store customer service when not making deliveries.
• Maintained comprehensive knowledge of parts and floor inventory.
• Greeted customers, answered questions, located customer needs, and communicated customer feedback to supervisor.
• Operated point-of-sale systems in accordance with company policy to process cash and card payments, handle returns and exchanges, and provide receipts.
• Maintained a clean work area by sweeping, dusting, vacuuming and removing trash from the sales floor.

• Contracted project under the Florida Department of Health
• Maintained and worked from a discrete, secluded home office environment that allowed for little to no distractions.
• Used secure information portal and call management software that was maintained by the FL. D.O.H. to relay test results to COVID-19 patients of state-run test sites
• Managed high volume of outbound and inbound calls daily.
• As approved by the FL. D.O.H., related precautions and safety measures were relayed to patients.
• Maintained security and integrity of patient information and files in compliance with H.I.P.A.A. requirements and guidelines.
• Gained fluency in professional company software and displayed computer literacy in data transfer and transcription.
• Maintained detailed records of patient interactions using contact management software.
• Utilized problem-solving techniques when dealing with difficult or irate patients.

• Operated point-of-sale system efficiently and accurately, processed payments by cash, check, credit, or debit card, and gift card.
• Achieved customer satisfaction with a friendly and willing-to-help attitude, active listening, and problem-solving skills.
• Maintained security of register access codes.
• Issued receipts, refunds, credits, or change due to customers in accordance with store policies.
• Bagged or packaged purchases.
• Re-stocked check-out line and end-cap displays with new merchandise.
• Maintained cleanliness of checkout area including countertops, registers, and floors.
• Adhered to loss prevention policies such as monitoring and reporting suspicious activity in order to prevent shoplifting.
• Achieved compliance for spill and hazardous material clean-ups, and other hazardous concerns.
• Learned roles of other departments to provide coverage as needed.
• Verified customer age requirement for alcohol or tobacco purchases.
• Adhered to social distancing protocols and wore mask or face shield.

• Exhibited an understanding of finances, control of inventory, and restaurant operations.
• Management of daily operations of the restaurant, including staff scheduling and task delegation, under the guidance of a higher-level manager.
• Monitored employee productivity to provide constructive feedback and coaching.
• Established strong relationships with customers and employees through effective communication and conflict resolution skills.
• Performed routine inspections of equipment to ensure optimal safety conditions.
• Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Ensured and confirmed safe delivery and storage of all produce items in compliance with food safety policies.
• Verified and delivered daily deposits to the local bank location.

• Worked in a fast-paced, close-quarters environment.
• Operated point-of-sale system to compile customer orders and process cash and card payments.
• Achieved cleanliness and tidiness of the restaurant in compliance with strict procedures and standards to maintain a healthy and attractive restaurant appearance.
• Adhered to portion control procedures to ensure cost efficiency and stock control.
• Labeled and stored all open produce and meat packages in compliance with food safety standards.
• Used gloves and aprons, and adhered to hair policies and proper hand-washing procedures to maintain health standards around working stations.
• When assigned to drive-thru, drive-thru speaker and headsets were used to speak with customers and relay order specifications to the order assembly team.
• Promoted high customer satisfaction by resolving problems and answering questions with knowledgeable and friendly service.
• Relayed advanced customer concerns to supervisor, as necessary.
• Used active listening to ensure accuracy of customer orders while working under time restrictions.

As a waitress:

• Used point-of-sale system to relay customer orders to the kitchen and to track order totals.
• Delivered food and condiments to customer tables and refilled beverages as needed.
• Adhered to and relayed customer-specific allergies and food preferences.
• Anticipated customer needs to optimize satisfaction.
• Gained and maintained rapport with customers during their dining experience.
• Achieved company standards in regard to cash, tip, and payment handling, in addition to fairly reporting and exchanging tips at the end of every shift.
• Attended morale and team-building exercises, events, and meetings to foster a culture of friendliness and cooperation within the restaurant.

As a hostess:

• Greeted and seated customers in a timely manner, maintaining organization of customer seating by use of seating charts.
• Regularly maintained take-out operations over the phone, including relaying and bagging completed orders, and closing out customer payment methods using a point-of-sale system.
• Supported front-of-house staff during rushes, moving food to tables, relaying customer needs to waiters, and assisting in beverage refills.