Elizabeth McEwen
Wilmington
Summary
Recovery Supervisor with extensive experience in crisis intervention and client advocacy. Skilled in stakeholder collaboration and staff training, leading to significant improvements in recovery services. Over six years of experience in client assessment, staff management, and community outreach, resulting in enhanced service delivery and strong stakeholder relationships.
Overview
30
30
years of professional experience
Work History
Recovery Supervisor and Coach
Turning Point/Voices of Hope
Wilmington
03.2019 - 05.2025
- Supervised recovery team to ensure effective service delivery and support.
- Coordinated client intake assessments to identify individual needs and resources.
- Collaborated with community organizations to provide resources and support.
- Trained new staff on recovery protocols and best practices for client interaction.
- Monitored compliance with safety and health regulations in the facility.
- Collaborated with external agencies to enhance client support services and resources.
- Provided crisis intervention support to clients experiencing urgent emotional distress.
- Conducted regular meetings with staff to review progress on recovery objectives and identify areas for improvement.
- Developed and maintained relationships with external stakeholders to support collaborative efforts for successful recoveries.
Family Services Specialist
SEVCA
Brattleboro
08.2011 - 06.2018
- Coordinated referrals to community resources and support services.
- Advocated for clients in accessing public assistance programs effectively.
- Collaborated with multidisciplinary teams to enhance service delivery strategies.
- Attended trainings on best practices in social work ethics or trauma-informed care.
- Assessed eligibility criteria for various programs offered by the agency and ensured compliance with applicable laws and regulations.
- Assisted clients in applying for public benefits such as food stamps or Medicaid.
- Educated clients about their rights under local state laws regarding legal matters. Probate, housing, minor criminal proceedings.
Legal Advocate
Connecticut Legal Rights Project.
Middletown
06.1995 - 08.2000
- Advocated for clients' legal rights in housing and disability matters.
- Developed educational materials about legal rights for community outreach.
- Assisted in policy development to improve client services and protections.
- Attended hearings with victims to provide emotional support.
- Provided advice to clients regarding their rights and responsibilities under applicable laws.
- Maintained current knowledge of laws to help clarify legal concerns.
- Collaborated with attorneys to prepare legal documents and case files.
Education
Master of Science - Public Health
University of Southern Connecticut
New Haven, CT06-1993
Skills
- Client assessment
- Staff management
- Stakeholder collaboration
- Community outreach
- Public advocacy
- Problem solving
- Relationship building
- Motivational interviewing
Timeline
Recovery Supervisor and Coach
Turning Point/Voices of Hope
03.2019 - 05.2025
Family Services Specialist
SEVCA
08.2011 - 06.2018
Legal Advocate
Connecticut Legal Rights Project.
06.1995 - 08.2000
Master of Science - Public Health
University of Southern Connecticut