Elizabeth McKenna
West Greenwich,RI
Summary
Highly motivated professional with some entrepreneurial, Hospitality, and Healthcare experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Owner
Coffee, Cocktails & The Carriage
West Greenwich, Rhode Island
07.2025 - Current
- Developed brand strategies to enhance customer engagement and loyalty.
- Managed inventory levels to minimize waste and optimize product availability.
- Collaborated with local businesses to create partnerships that increased foot traffic.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes, and served wine, draft, and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Licenses/certificates obtained: Tips Certified, Food Business License, Food Handlers Certified, Allergen Awareness Certification.
Histology Technician, Surgical/Medical Assistant
Adult & Pediatric Dermatology
East Greenwich, Rhode Island
11.2021 - Current
- Processed tissue samples using microtomy techniques to ensure precise sectioning for diagnostic purposes.
- Collaborated with pathologists to ensure accurate interpretation of histological slides.
- Maintained laboratory equipment to ensure optimal functioning and compliance with safety standards.
- Conducted quality control checks on stained slides to ensure consistency and accuracy.
- Prepared specimens for embedding and sectioning, ensuring high-quality tissue preservation.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment.
- Assisted surgeons in variety of minor and major surgical procedures.
Bartender
Tavern 12
Warwick, Rhode Island
07.2019 - 10.2021
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Pharmacy Technician
CVS
Cranston, Rhode Island
02.2017 - 08.2019
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Assisted in training new employees on pharmacy procedures.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
Education
Medical Assistant Certification - Healthcare
911 Programs
Warwick, RI10-2021
High School Diploma -
Warwick Veterans Memorial Highschool
Warwick, RI06-2015
Some College (No Degree) - General Education
Community College Of Rhode Island
Warwick, RISkills
- Brand strategy
- Customer service
- Compliance management
- Inventory management
- Point of sale
- Patient care
- Bar service knowledge
- Attention to detail
- Time management
- Profit and loss
- Customer relations
- Relationship building
- Business marketing
Timeline
Owner
Coffee, Cocktails & The Carriage
07.2025 - Current
Histology Technician, Surgical/Medical Assistant
Adult & Pediatric Dermatology
11.2021 - Current
Bartender
Tavern 12
07.2019 - 10.2021
Pharmacy Technician
CVS
02.2017 - 08.2019
Medical Assistant Certification - Healthcare
911 Programs
High School Diploma -
Warwick Veterans Memorial Highschool
Some College (No Degree) - General Education
Community College Of Rhode Island