Elizabeth McMullen
West Chester,PA
Summary
Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.
Overview
3
3
years of professional experience
Work History
Summer Babysitter
My Cousin
Havertown, PA
06.2023 - Current
- Enforced rules to teach good manners and maintain safe environment.
- Planned and implemented creative ways to keep kids entertained like music classes or art projects.
- Created daily reports on each child's activities, eating habits, naps for parents’ review.
- Organized age-appropriate educational activities and monitored progress.
- Ensured physical and social well-being of each child.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Provided safe transportation to and from activities and events.
- Communicated with parents about daily activities and any concerning behaviors.
Snack Bar Employee
West Chester Country Club
West Chester, PA
06.2023 - Current
- Assisted in inventory control by counting stock at the beginning of each shift.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Reported any maintenance issues with equipment or supplies immediately.
- Kept accurate records of sales transactions for end-of-day reporting.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Demonstrated knowledge of menu items by answering questions about ingredients or preparation methods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Greeted customers, took orders, and answered questions about menu items.
- Scrubbed and polished counters to remove debris and food.
- Brewed and served coffee and tea with preferred add-ins.
- Provided excellent customer service by attending to customer needs promptly and courteously.
- Processed payments on cash register and counted back bills and change to patrons.
- Adhered to safety protocols while handling sharp knives or hot surfaces.
Party Hostess
Jumpers Indoor Fun Zone
Newtown Square, PA
01.2022 - Current
- Maintained a clean environment throughout the venue by clearing away used plates, cups, and utensils.
- Disposed of trash appropriately after each event concluded.
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
- Set up tables and chairs for events according to specifications.
- Addressed customer complaints promptly and professionally.
- Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
- Managed guest list to ensure that only invited individuals were admitted into the event.
- Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.
- Replenished buffet table items as needed during events.
- Carried out tasks assigned by supervisor in a timely manner.
- Assisted in serving food and drinks to guests during events.
- Collaborated with other staff members to ensure efficient operations during the party.
Server
Bellingham Retirement Community
West Chester, PA
12.2020 - 08.2022
- Prepared drinks according to standard recipes.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Informed customers of daily specials and signature menu items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Delivered food orders promptly and courteously.
- Presented menus and answered questions regarding items.
- Filled condiments and napkin containers during slack periods.
- Greeted guests and provided menus.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
BBA - Marketing
James Madison University
Harrisonburg, VA05-2026
High School Diploma -
Bishop Shanahan High School
Downingtown 06-2022
Skills
- Emotional Support
- Child Supervision
- Behavior Monitoring
- Schedule Management
- Conflict Resolution
- Time Management
- Positive and Professional
- Follows Directions
- Strong Work Ethic
- Reliability
- Educational Activities Planning
- Emotional and Physical Development Assessment
- Discipline Understanding
Affiliations
- Tri Delta
- Women in Business
- Lacrosse
- Tennis
Timeline
Summer Babysitter
My Cousin
06.2023 - Current
Snack Bar Employee
West Chester Country Club
06.2023 - Current
Party Hostess
Jumpers Indoor Fun Zone
01.2022 - Current
Server
Bellingham Retirement Community
12.2020 - 08.2022
BBA - Marketing
James Madison University
High School Diploma -
Bishop Shanahan High School