Elizabeth McQuade
Lansing
Summary
Experienced server, bartender, and caregiver with strong customer service, multitasking, and interpersonal skills. Known for providing attentive care and exceptional guest experiences in fast-paced environments. Reliable, compassionate, and adaptable, with a proven ability to build rapport, handle responsibilities efficiently, and maintain high standards of service.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Elderly Caregiver
Private Home Health Care
Waukon
03.2023 - Current
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean and safe environment within the client's home.
- Communicated effectively with families regarding client progress and needs.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Bartender/Restaurant Server
Uptown Grill
Waukon
11.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Delivered high-quality customer service in a fast-paced dining and bar environment.
- Maintained cleanliness, organization, and compliance with safety regulations.
- Took accurate food and drink orders, ensuring timely and correct orders.
- Managed cash, credit, POS transactions efficiently.
- Built positive guest relationships to enhance customer experience and repeat business.
Bartender/Restaurant Server
The Great River Roadhouse
De Soto
03.2025 - 10.2025
- Provided excellent customer service while preparing and serving beverages.
- Maintained cleanliness and organization of the bar area during shifts.
- Followed safety protocols for handling alcohol and maintaining a hygienic workspace.
- Assisted in training new bartenders on drink recipes and service standards.
- Handled cash transactions efficiently, processing payments and providing change.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Paraprofessional
Postville Elementary School
Postville
08.2020 - 10.2023
- Supported teachers in classroom management and instructional activities.
- Assisted students with special needs during lessons and assessments.
- Facilitated small group discussions to enhance student understanding.
- Monitored student progress and behavior throughout the school day.
- Applied positive reinforcement to redirect negative behaviors.
- Assisted children at stations during small-group learning periods.
Server
The Winneshiek Bar and Grill
Prairie du Chien
04.2022 - 10.2022
- Provided excellent customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely order delivery.
- Managed tables and ensured guest satisfaction throughout meals.
- Handled cash transactions and processed payments accurately.
Hostess/Restaurant Food Server
The Great River Roadhouse
De Soto
07.2019 - 10.2021
- Greeted and seated guests promptly in a busy dining environment.
- Coordinated with kitchen and wait staff to ensure smooth service flow.
- Provided menu information and answered guest inquiries with professionalism.
- Assisted in training new hostesses on customer service standards and procedures.
- Maintained cleanliness and organization of front-of-house areas during shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Hostess/Restaurant Busser
Longhorn Steakhouse
Independence
01.2018 - 05.2018
- Greeted guests warmly and escorted them to tables.
- Managed reservations and seating arrangements efficiently.
- Monitored dining area for cleanliness and guest satisfaction.
- Handled guest inquiries and resolved seating issues professionally.
- Coordinated with management during peak dining hours for smooth operations.
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Education
Waukon High School
Waukon, IASkills
- Strong communication skills
- Customer service
- Cash handling
- Order accuracy
- Food safety
- Menu knowledge
- Time management
- Problem solving
- Organization skills
- Sanitation standards
- Table management
- Table bussing
- Decision-making
- Reliability
- Attention to detail
- Teamwork
Affiliations
- I love staying active in the gym and being apart of a few different coed softball teams.
References
References available upon request.
Timeline
Bartender/Restaurant Server
The Great River Roadhouse
03.2025 - 10.2025
Elderly Caregiver
Private Home Health Care
03.2023 - Current
Bartender/Restaurant Server
Uptown Grill
11.2022 - Current
Server
The Winneshiek Bar and Grill
04.2022 - 10.2022
Paraprofessional
Postville Elementary School
08.2020 - 10.2023
Hostess/Restaurant Food Server
The Great River Roadhouse
07.2019 - 10.2021
Hostess/Restaurant Busser
Longhorn Steakhouse
01.2018 - 05.2018
Waukon High School