Elizabeth Hope Messer
New Bern,NC
Summary
Results-driven financial analyst with a strong record of enhancing loan portfolio growth at NCSECU through strategic financial analysis and risk assessments. Proven expertise in customer service, leveraging exceptional communication skills and meticulous attention to detail. Demonstrated leadership in managing financial processes and underwriting, ensuring compliance and precision. Committed to driving continued excellence in financial operations and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Consumer Loan Specialist II
NCSECU
Raleigh, NC
07.2014 - Current
- Conducted thorough financial analysis and risk assessments to ensure compliance with regulatory requirements, and minimize loan default rates.
- Provided exceptional customer service by advising clients on the best loan products to meet their financial needs and goals.
- Analyze credit reports, financial statements, and other related documentation to assess loan eligibility, and make sound lending decisions.
- Maintain a high level of customer service by effectively communicating with clients, addressing their inquiries, and providing guidance throughout the loan process.
- Achieve above-standard results for consumer loan portfolio growth.
- Verified employment history, bank statements, tax documents and other financial records for completeness and accuracy.
Bookkeeper/Front End Manager
Piggly Wiggly
Greenville, NC
02.2006 - 01.2015
- Managed accounts payable and receivable processes, ensuring accurate and timely payments
- Reconciled bank statements and financial records to maintain up-to-date and accurate financial data
- Prepared monthly financial reports and assisted in the creation of budgets and forecasts
- Assisted in the year-end audit process by providing necessary financial documentation and support
- Assisted with employee task assignment, time management, scheduling, and supervisor experience
Pharmacy Technician
CVS Pharmacy
Winterville, NC
01.2013 - 04.2014
- To type proficiently, quickly, with no errors handwritten (hard copy), electronically submitted, or telephoned doctor scripts
- Input insurance and process insurance claims, as well as third party insurance rejection claims
- Input/call for refills or prior authorizations
- Dispense CIII to C IV drugs as prescribed by said physicians, take inventory of all drugs on shelves to allow a well stock pharmacy with a variety of medications, while keeping pharmacy cost down
Education
Bachelor’s - Accounting
University of Mount Olive
Skills
- Detail-oriented
- Management and leadership abilities
- Excellent written and communication skills
- Underwriting principles
- Credit evaluation
Certification
Accredited Financial Counselor
References
References available upon request.
Timeline
Consumer Loan Specialist II
NCSECU
07.2014 - Current
Pharmacy Technician
CVS Pharmacy
01.2013 - 04.2014
Bookkeeper/Front End Manager
Piggly Wiggly
02.2006 - 01.2015
Bachelor’s - Accounting
University of Mount Olive
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