Overview

Work History

Education

Skills

Timeline

Elizabeth M. Iglesias

Overview

8

8

years of professional experience

Work History

Mobile Expert/Key Holder

T-Mobile

Miami

01.2023 - Current

Coach fellow peers providing effective sales and costumer service techinques
Meeting daily goals and engaging with team to achieve store goals
Reviewing all products and services daily to stay on top of promotions and offers
Upselling services to maintain store's quota
Restock and upkeep of sales floor and overall store presentation
Manage operational inventory, control, and activities

Mobile Expert/Key Holder

Metro By T-Mobile

Davie

01.2019 - 01.2023

Planned and executed floor merchandising initiatives in collaboration with merchandise management
Managed operational inventory control and activities
Educated and engaged with customers to drive sales
Coached fellow peers providing effective sales and customer service techniques

Store Manager

T-Mobile TPR

Miami

01.2017 - 01.2019

Direct and supervise employees engaged in sales, inventory taking and reconciling cash receipts
Responsible for store daily operations
Managed daily store inventories
Merchandised store displays, price changes
Lead and motivated employees to maximize their potentials
Setting individual sales goals for employees
In charge of scheduling and setting monthly meetings
Opened new store and assisted in recruiting and training staff

Education

High School Graduate -

Christian Correspondence

01.2004

Skills

Advance computer proficiency
Microsoft Office programs
Leadership
Management
Creating professional atmosphere

Client relations
Vendor relations
Staff training
Policy development

Timeline

Mobile Expert/Key Holder

T-Mobile

01.2023 - Current

Mobile Expert/Key Holder

Metro By T-Mobile

01.2019 - 01.2023

Store Manager

T-Mobile TPR

01.2017 - 01.2019

High School Graduate -

Christian Correspondence