Elizabeth M. Iglesias
Overview
8
8
years of professional experience
Work History
Mobile Expert/Key Holder
T-Mobile
Miami
01.2023 - Current
- Coach fellow peers providing effective sales and costumer service techinques
- Meeting daily goals and engaging with team to achieve store goals
- Reviewing all products and services daily to stay on top of promotions and offers
- Upselling services to maintain store's quota
- Restock and upkeep of sales floor and overall store presentation
- Manage operational inventory, control, and activities
Mobile Expert/Key Holder
Metro By T-Mobile
Davie
01.2019 - 01.2023
- Planned and executed floor merchandising initiatives in collaboration with merchandise management
- Managed operational inventory control and activities
- Educated and engaged with customers to drive sales
- Coached fellow peers providing effective sales and customer service techniques
Store Manager
T-Mobile TPR
Miami
01.2017 - 01.2019
- Direct and supervise employees engaged in sales, inventory taking and reconciling cash receipts
- Responsible for store daily operations
- Managed daily store inventories
- Merchandised store displays, price changes
- Lead and motivated employees to maximize their potentials
- Setting individual sales goals for employees
- In charge of scheduling and setting monthly meetings
- Opened new store and assisted in recruiting and training staff
Education
High School Graduate -
Christian Correspondence
01.2004
Skills
- Advance computer proficiency
- Microsoft Office programs
- Leadership
- Management
- Creating professional atmosphere
- Client relations
- Vendor relations
- Staff training
- Policy development
Timeline
Mobile Expert/Key Holder
T-Mobile
01.2023 - Current
Mobile Expert/Key Holder
Metro By T-Mobile
01.2019 - 01.2023
Store Manager
T-Mobile TPR
01.2017 - 01.2019
High School Graduate -
Christian Correspondence