Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Elizabeth Miles

Woodbury,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Floater

The Academy of Gateway
Murfreesboro, TN
02.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Picking/Packing Dept.

Amazon
Murfreesboro, TN
11.2024 - 02.2025

Pick and pack orders that are requested by the customer.

  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Teacher • Lead Teacher

Stepping Stones Academy
02.2023 - 11.2024
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Secretary

Tennessee State Probation and Parole Office
05.2022 - 02.2023
  • Answer phones, file paperwork, schedule appointments, create and build files, Data Entry, Work from home, Customer Service, Works quickly and accurately in a fast-paced environment while managing multiple demands
  • Computer skills IE: Microsoft office, Microsoft Windows, operating systems

Daycare Assistant

Stepping Stones Academy
Murfreesboro, TN
08.2020 - 05.2022
  • Cook for 120+ children daily, clean the facility, answer phone calls, file paperwork, assisting parents with various needs, prepare and coordinate school events, substitute in classrooms when needed
  • Assisted in daily activities and routines for children aged six weeks to five years.
  • Supported lead teachers in implementing age-appropriate educational programs and activities.
  • Maintained a clean and safe environment in classrooms and play areas at the academy.
  • Communicated effectively with parents regarding children's progress and daily experiences.
  • Supervised children during outdoor playtime, ensuring safety and engagement in activities.
  • Fostered positive relationships with children, promoting social skills and emotional development.
  • Collaborated with colleagues to develop engaging lesson plans for diverse learning styles.
  • Organized materials and resources for classroom activities, enhancing learning experiences for children.
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.

Detention Officer

08.2009 - 08.2020
  • Supervise and enforce institution rules and regulations, maintain documentation of daily activities and movement of inmates to ensure the safety of the facility, monitor all door access and security cameras to ensure safety and security of the officers and the facility, record and log all Medical Calls, Key Logs, Inmate Movement, Officer Movement, Incident and Disciplinary Reports, conduct security perimeter checks of the detention center interior and exterior, conduct and log security inspections of inmate's cells to monitor for contraband, weapons and unsanitary conditions, schedule and cancel visits, answer phone calls regarding inmate visitation, check Ids, help the visitors in the Visitation Division, supervise 18-24 inmates in food service, Hire inmates and place them as a trusty in a food service
  • Give them an opportunity to better themselves while learning to cook

Education

CCPA In Medical Billing - Medical Coding And Billing

Motlow State Community College
Tullahoma, TN
01-2026

High School Diploma - General Studies

Cannon County High School
Tn
05.2002

Skills

  • Quick learner
  • Follows instructions
  • Timeliness
  • Objectives
  • Relative priorities
  • Microsoft Office
  • Microsoft Access
  • Excel
  • Word
  • Standardized control system
  • Batched work
  • Caseload level
  • Flexibility
  • Adapting to changing demands
  • Time management
  • Team player
  • Data entry
  • Excellent communication
  • Task prioritization
  • Team management
  • Organization
  • Written communication
  • Organizational skills
  • Microsoft Word
  • Problem-solving
  • Research

Certification

  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • Basic Life Support Certification (BLS)
  • First Aid Certification

References

Jennifer Bogle 615 653 2936 Years known 15
Tricia Kawalski 615 848 8592 years known 5 plus years
Jennifer Burnside 307-630-9931 years known 1

Timeline

Floater

The Academy of Gateway
02.2025 - Current

Picking/Packing Dept.

Amazon
11.2024 - 02.2025

Teacher • Lead Teacher

Stepping Stones Academy
02.2023 - 11.2024

Secretary

Tennessee State Probation and Parole Office
05.2022 - 02.2023

Daycare Assistant

Stepping Stones Academy
08.2020 - 05.2022

Detention Officer

08.2009 - 08.2020

CCPA In Medical Billing - Medical Coding And Billing

Motlow State Community College

High School Diploma - General Studies

Cannon County High School