Elizabeth Milham
Callender,IA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Dispatch
Milham Logistics
11.2021 - Current
- Dispatch: Work remotely to dispatch semi-trucks over the road and book loads for drivers, make pickup and delivery appointments.
- Opened MIlham Logistics 4 years ago to dispatch for multiple trucking companies.
- Currently dispatching for Scott 5 Transportation out of Ohio.
- Answered as many as 50 calls per day for customer service purposes and dispatch requests.
- Collaborated with dispatch to convey any delays with travel or job completion.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Supported customer service objectives by staying in communicating with dispatch and independently resolving common concerns.
- Checked in with dispatch service and updated with current location.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
Dispatch
RA Baxley Transportation/Milham Logistics
11.2021 - 12.2022
- Dispatch: Worked remotely to dispatch semi-trucks and book loads for drivers, make pickup and delivery appointments.
- Collaborated with dispatch to convey any delays with travel or job completion.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Supported customer service objectives by staying in communicating with dispatch and independently resolving common concerns.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
Field Secretary
Todd & Sargent
05.2021 - 08.2021
- Field Secretary for traveling construction agency: Appointment and employee scheduling, filing, data entry, payroll.
- Managed all new hires and ran the new hire processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Health Information Manager
St. Croix Hospice
08.2020 - 01.2021
- HIM(Health Information Manager): Appointment and employee scheduling, filing, data entry, customer service representative, supply ordering, answering phones and filing of all information.
Office Assistant/DOT Concrete Inspector
Hamilton Redi Mix
09.2017 - 10.2019
- Office assistant: filing and scheduling, payroll, answering phone calls, all data entry, incoming and outgoing invoices and bills, bank reconciliation. DOT inspector, inspect concrete for county and state concrete jobs.
CNA
Greene County Medical Center
10.2015 - 08.2017
- CNA: assisted all patients in dressing and activities of daily living, charting and working with families.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Licensed Life and Health Insurance Agent -
Insurance
Iowa01.2026
DOT Certificate - undefined
DMACC
Boone, IA01.2019
Certified Nursing Assistant Certificate - undefined
CNA
Carroll, IA01.2018
Diploma - undefined
Jefferson-Scranton High School
Jefferson, IA05.2011
Skills
- Goal oriented
- Proficient in computer applications
- Trustworthy in high-pressure situations
- Results-driven professional
- Commitment to high standards
- Experienced in handling various spreadsheet applications and data entry tasks
- Office correspondence
- Phone reception
- Database administration
- File systems management
- Appointment scheduling
- Payroll administration
- Administering payroll
- Appointment coordination
- Accounts receivable and payable
- Filing experience
Timeline
Dispatch
Milham Logistics
11.2021 - Current
Dispatch
RA Baxley Transportation/Milham Logistics
11.2021 - 12.2022
Field Secretary
Todd & Sargent
05.2021 - 08.2021
Health Information Manager
St. Croix Hospice
08.2020 - 01.2021
Office Assistant/DOT Concrete Inspector
Hamilton Redi Mix
09.2017 - 10.2019
CNA
Greene County Medical Center
10.2015 - 08.2017
DOT Certificate - undefined
DMACC
Certified Nursing Assistant Certificate - undefined
CNA
Diploma - undefined
Jefferson-Scranton High School
Licensed Life and Health Insurance Agent -
Insurance