Elizabeth Miller
Richfield,ID
Summary
Highly-motivated, forward thinking employee with the desire to take on new challenges and continue to learn. Adept at thinking critically, analyzing data, facilitating meaningful discussion, and creating trainings to fidelity.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Program Coordinator
Dakota County
Hastings, MN
01.2019 - Current
- Developing and Implementing Coaching Model
- Training technical and adaptive skills through means of large group and 1:1 coaching of staff and supervisors
- Site Coordinator- Creating data driven recommendations for our facility on: hiring practices, staff retention, and staff training and development in Evidence Based Practices.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
- Evaluated performance data against established objectives to measure success of programs.
- Facilitated communication between team members by organizing regular meetings and conference calls.
- Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
- Recommended process improvements based on data analysis results.
- Conducted research and planning necessary to assist with program evaluation, assessment, and bi-annual reports.
Clinical Trainer
Logistics Health Inc/Optum Health
La Crosse, WI
01.2018 - 01.2019
- Led training and integration of Leadership Development Curriculum in 3 different departments
- Assisted in implementing technical process adjustments employing LEAN practices by conducting in-person and virtual training sessions alongside our UX designers.
- Developed and implemented training plans to ensure clinical staff had the skills needed to provide quality patient care.
- Created educational materials such as manuals, handouts, multimedia visual aids, and online tutorials for use during trainings.
- Collaborated with department managers to identify current skill gaps among existing personnel and create targeted learning objectives for upcoming trainings.
- Facilitated monthly meetings between trainers and management team members to discuss successes and challenges encountered during the previous month's trainings.
- Participated in professional development activities related to healthcare education trends and advancements in technology relevant to clinical trainers.
- Worked closely with physicians, nurses, and the Medical Director to guarantee the correctness of training materials
Trainer: Train Coach Practice Unit
Hennepin County
Minneapolis, MN
01.2014 - 01.2017
- Facilitated large group training sessions and provided one-on-one coaching to staff and management on various topics, including Motivational Interviewing techniques, verbal de-escalation strategies, assessments (YLS/LSCMI), Stress in Corrections, Trauma Informed Care
- Assisted in the development of curriculum with the area of Evidence Based Practices.
- Designed and developed training materials for new employees in the organization.
- Collaborated with team members to structure and deliver engaging training programs for on-going development opportunities for staff
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Education
Sociology- emphasis in Law -
University of Minnesota
01.2006
Skills
- Staff Development
- Strategic Planning
- Project Management
- Project Coordination
- Staff Evaluation
- Staff development expertise
- Training Coordination
- Online Instruction
- Curriculum Planning
- Materials Preparation
- Lesson Planning
- Course Development
- Curriculum Creation
- Public Speaking
- Presentations and demonstrations
- Interpersonal Communication
- Training initiatives
- New Hire Training
- Subject matter expertise
- Group and individual instruction
- Creative Problem-Solving
- Motivational Interviewing Trained (2006), Trainer (2014) , and Master Trainer (2022)
- YLS Trained (2014), Trainer (2020), Master Trainer (2022)
- LS CMI Trained (201?), Trainer (2015 T4T refresher 2023)
Zip
55423
Super Powers
- Listening to understand while building rapport and trust
- Seeing the big picture
- Providing and receiving feedback in an approachable manner
- Leading with my head and my heart
- Strategic thinker
Additional Information
I highly value continued learning.
City
Richfield
Additional Education
I have participated in many opportunities to continue my education throughout my career with coaching development, assessment certifications, Motivational Interviewing, leadership development classes and extensive psychology courses.
Certification
- Motivational Interviewing Trainer & Master Trainer 2022
- YLS Trainer and Master Trainer 2020
- LS CMI Trainer 2015 and refresher T4T 2022
- Leadership Development Training 2024
I have taken part in countless trainings on all things EBP.
Conference Speaker
I had the opportunity to speak at the MN Adult Drug Court Conference in 2016 where I presented a training to Judges and Attorneys interested in learning to implement Motivational Interviewing into their practice. I also spoke at the MACACC (MN Association of Community Corrections Act Counties) Conference in 2019 regarding Evidence Based Practices and coaching.
Timeline
Program Coordinator
Dakota County
01.2019 - Current
Clinical Trainer
Logistics Health Inc/Optum Health
01.2018 - 01.2019
Trainer: Train Coach Practice Unit
Hennepin County
01.2014 - 01.2017
Sociology- emphasis in Law -
University of Minnesota
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