Elizabeth Miller
Louisville,KY
Summary
Results-driven healthcare professional with extensive experience in surgical technology, sterile processing, and healthcare operations. Adept at optimizing operating room efficiency, ensuring patient safety, and managing high-pressure environments. Currently pursuing a Bachelor’s in Healthcare Administration to transition into leadership, recruitment, and technology-driven roles within the healthcare industry. Strong background in procedural coordination, equipment management, compliance, and cross-functional collaboration. Experienced in project management, workflow optimization, and process improvement initiatives. Skilled in EPIC systems, team leadership, and healthcare administration. Seeking opportunities in healthcare administration, recruiting, tech-driven healthcare roles, and remote positions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operating Room Technician
Landmark Surgical Suites
06.2024 - 01.2025
- Assisted in preoperative patient preparation and supported surgeons in total joint replacement procedures.
- Ensured the availability and proper sterilization of surgical tools, maintaining a seamless surgical process.
- Applied time management and prioritization skills to coordinate multiple cases efficiently, while maintaining strict compliance with safety standards.
- Provided post-surgical assistance, including dressing applications, and medical device handling.
- Contributed to workflow standardization projects that improved surgical turnaround times.
Operating Room Technician
Norton Healthcare
11.2020 - 05.2024
- Managed surgical instrument sterilization, inventory control, and operating room preparation, ensuring seamless surgical procedures.
- Led process improvement initiatives to enhance workflow efficiency, reducing surgical preparation times.
- Collaborated with multidisciplinary teams, fostering communication between surgeons, nurses, and anesthesiologists to enhance procedural efficiency.
- Utilized EPIC systems for reviewing patient history, updating procedural notes, and ensuring compliance with documentation protocols.
- Applied strong problem-solving skills to anticipate surgical needs, minimize delays, and optimize patient safety.
- Assisted in the onboarding and training of new surgical staff on procedural protocols, equipment usage, and sterilization techniques.
- Coordinated cross-departmental communication to streamline resource allocation and improve overall operating room efficiency.
Central Service Technician
University of Louisville
07.2019 - 11.2020
- Supervised inventory control for medical instruments, and ensured proper storage and tracking of sterilized equipment.
- Operated sterilization equipment, such as steam sterilizers, ultrasonic cleaners, and washer-disinfectors, ensuring adherence to industry standards.
- Led process improvement initiatives that reduced instrument turnaround times and enhanced operational efficiency.
- Communicated effectively with surgical teams to guarantee the timely delivery of sterilized instruments, contributing to overall patient safety and operational efficiency.
- Assisted in coordinating supply chain logistics for medical instruments, ensuring the consistent availability of necessary equipment.
Department Team Lead/ Customer Service Representative
Lowes Home Improvment
08.2018 - 07.2019
- Managed customer inquiries and provided technical product support, demonstrating problem-solving and interpersonal skills.
- Led a team of customer service associates, fostering a positive work environment, and ensuring operational efficiency.
- Utilized data analytics to improve customer experience and streamline service processes.
- Assisted in coordinating store inventory and logistics, optimizing supply chain efficiency, and reducing product shortages.
Administrative Assistant
Friendship Manor Health and Rehab
08.2016 - 01.2018
- Provided administrative support to healthcare leadership, ensuring smooth daily operations and workflow efficiency.
- Managed patient records and coordinated communication between departments to enhance patient care.
- Assisted in maintaining compliance with healthcare regulations by organizing and updating documentation.
- Utilized Microsoft Office Suite and EPIC systems for data entry, report generation, and correspondence management.
- Supported hiring processes by coordinating interviews, maintaining candidate records, and assisting with onboarding procedures.
- Implemented process improvements that optimized office operations and improved efficiency in task execution.
Education
Associate of Science - Surgical Technology
Sullivan University
Louisville, KY09-2020
High School Diploma -
Marion C. Moore High School
Louisville, KY05-2018
Bachelors in Healthcare Administration -
Southern New Hampshire University
Hooksett, NHSkills
Leadership and Team Supervision
Healthcare Recruitment and Staffing
EPIC Systems and Data Entry
Surgical Equipment and Inventory Management
Sterilization and Compliance Procedures
Training and Staff Development
Patient safety and procedural coordination
Project Management and Workflow Optimization
Process Improvement and Efficiency Initiatives
Time Management and Task Prioritization
Certification
- BLS/ CPR Certification
Timeline
Operating Room Technician
Landmark Surgical Suites
06.2024 - 01.2025
Operating Room Technician
Norton Healthcare
11.2020 - 05.2024
Central Service Technician
University of Louisville
07.2019 - 11.2020
Department Team Lead/ Customer Service Representative
Lowes Home Improvment
08.2018 - 07.2019
Administrative Assistant
Friendship Manor Health and Rehab
08.2016 - 01.2018
Associate of Science - Surgical Technology
Sullivan University
High School Diploma -
Marion C. Moore High School
Bachelors in Healthcare Administration -
Southern New Hampshire University
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