Elizabeth Minor
Grapevine,TX
Summary
Experienced RN Case Manager and former Medical‑Surgical nurse with 10+ years of clinical experience in acute care, interdisciplinary coordination, patient education, and program support. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Case Manager
Texas Health Presbyterian Hospital Flower Mound
11.2020 - Current
- Educated patients and families on healthcare resources, promoting understanding of treatment processes and self-management techniques.
- Consistently manage complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes.
- Enhanced interdisciplinary team communication through case management led MDR, promoting effective collaboration for optimal patient care.
- Monitored clinical progress of patients, adjusting care plans as necessary to enhance recovery trajectories and quality of life.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
Registered Nurse Case Manager
Aetna
11.2014 - 11.2020
- Provides telephonic case management to a low income population in Dallas and 5 surrounding counties.
- Evaluate the healthcare needs, goals for treatment and available resources of each member to connect them with optimal providers and care.
- Advocate for members by communicating their care preferences to practitioners, ensuring interventions met their goals for treatment and identifying insurance coverage.
- Appointed team leader for the medical team. Role consisted of aiding in problem-solving issues, reviewing work processes, medical education for non-clinical staff and coverage for supervisor when needed.
- Orientation and training liaison for new staff in role of case manager and company policies.
- Awarded a silver award for recognition in helping a member obtain access to services that they were struggling to receive.
Registered Nurse, Medical-Surgical Unit
Texas Health Presbyterian Hospital Flower Mound
10.2011 - 11.2014
- Delivered direct patient care on a medical-surgical unit that treated patients with chronic and acute health problems, post-op care for orthopedic procedures and general surgery.
- Demonstrated the ability to assess patient's and/or caregivers understanding of and compliance with instructions and health care teaching.
- Trained and oriented new staff on hospital procedures and policies
Registered Nurse, Medical-Surgical Unit
Scott & White Memorial Hospital
08.2010 - 10.2011
- Selected as one of three interns for the Scott & White Medical-Surgical Internship Program. Completed program with specialization in Medical-Surgical Nursing
- Served as Team Leader for a thirty-seven bed unit, overseeing an average of three to four nurses.
- Collaborated with interdisciplinary teams to optimize patient outcomes and enhance care delivery.
- Trained newly hired nurses on Scott & White practices and procedures.
Education
Bachelor of Science in Nursing - Nursing
The University of Texas At Arlington
Arlington, TX2013
Associates Degree in Nursing - Nursing
El Centro College
Dallas, Tx2010
Skills
- Interdisciplinary communication/collaboration
- Discharge planning
- Care Coordination
- Chronic disease management
- Critical thinking
- Compassionate and caring
- Training staff
- EMR / EHR
- Community program referrals
- Patient and family advocacy
Certification
Texas Board of Nursing: License #788957
BCLS Certification
CPI Certification
Timeline
RN Case Manager
Texas Health Presbyterian Hospital Flower Mound
11.2020 - Current
Registered Nurse Case Manager
Aetna
11.2014 - 11.2020
Registered Nurse, Medical-Surgical Unit
Texas Health Presbyterian Hospital Flower Mound
10.2011 - 11.2014
Registered Nurse, Medical-Surgical Unit
Scott & White Memorial Hospital
08.2010 - 10.2011
Associates Degree in Nursing - Nursing
El Centro College
Bachelor of Science in Nursing - Nursing
The University of Texas At Arlington
Affiliations
American Association of Managed Care Nursing
American Nurses Association
References
Provided upon request