Seeking to obtain an HR Assistant position in a mission driven company where I may utilize the administrative, customer service, and leadership skills I have acquired from employment experience. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Administrative Assistant (Student Worker)
California State University, Northridge
07.2023 - 12.2023
Assist Department Faculty with various clerical and administrative tasks
Assist with onboarding of new Student Workers.
Greet and direct faculty, students, and visitors.
Answer, screen and refer phone calls to include general information, problem resolution, answer inquires, and direct students to appropriate department or Faculty.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Maintained a clean, organized, and welcoming office environment by overseeing general maintenance tasks such as equipment upkeep or facility repairs.
Perform data entry, create memos, staff schedules, reports, and other documentation as required, file, and stock and take inventory.
Beauty Advisor
Ulta Salon And Cosmetics
05.2022 - 09.2022
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending ULTA Beauty products and/or services.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Developed strong rapport with customers and created positive impression of business.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Barista
STARBUCKS COFFEE COMPANY
04.2021 - 12.2021
Create the Starbucks Experience for customers by providing an exceptional customer service.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Explained beverage preparation and offered samples to help customers choose ideal items.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Front of the House Worker
Chick-fil-A
06.2020 - 04.2021
Provide the extra mile customer service experience.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Microbiology laboratory student at University Student Union at California State University, NorthridgeMicrobiology laboratory student at University Student Union at California State University, Northridge