Elizabeth Miranda
HR Assistant
Montebello,California
Summary
Seeking to obtain an HR Assistant position in a mission driven company where I may utilize the administrative, customer service, and leadership skills I have acquired from employment experience. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Administrative Assistant (Student Worker)
California State University, Northridge
07.2023 - 12.2023
- Assist Department Faculty with various clerical and administrative tasks
- Assist with onboarding of new Student Workers.
- Greet and direct faculty, students, and visitors.
- Answer, screen and refer phone calls to include general information, problem resolution, answer inquires, and direct students to appropriate department or Faculty.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Maintained a clean, organized, and welcoming office environment by overseeing general maintenance tasks such as equipment upkeep or facility repairs.
- Perform data entry, create memos, staff schedules, reports, and other documentation as required, file, and stock and take inventory.
Beauty Advisor
Ulta Salon And Cosmetics
05.2022 - 09.2022
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending ULTA Beauty products and/or services.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Barista
STARBUCKS COFFEE COMPANY
04.2021 - 12.2021
- Create the Starbucks Experience for customers by providing an exceptional customer service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Front of the House Worker
Chick-fil-A
06.2020 - 04.2021
- Provide the extra mile customer service experience.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted with preparing food.
Education
Bachelor of Arts - Psychology
California State University - Northridge
Northridge, CA 08.2020 - Current
High School Diploma -
Ramona Convent Secondary School
Alhambra, CA 08.2016 - 05.2020
Skills
Excellent Communication
Business Administration
Proficient in Microsoft Office Suite
Timeline
Administrative Assistant (Student Worker)
California State University, Northridge
07.2023 - 12.2023
Beauty Advisor
Ulta Salon And Cosmetics
05.2022 - 09.2022
Barista
STARBUCKS COFFEE COMPANY
04.2021 - 12.2021
Bachelor of Arts - Psychology
California State University - Northridge
08.2020 - Current
Front of the House Worker
Chick-fil-A
06.2020 - 04.2021
High School Diploma -
Ramona Convent Secondary School
08.2016 - 05.2020